Zainab Musa
Niagara Falls,ON
Summary
Dependable Housekeeping Room Attendant committed to providing exceptional customer service. Folds and counts linens, trains new hires and conducts daily room inspections while remaining attentive to detail. Knowledgeable in hotel policies and standards. Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.
Overview
6
6
years of professional experience
Work History
Housekeeping Supervisor
Mr Aminu Aliyu
Kogi State, Nigeria, Lokoja
01.2022 - 05.2024
- Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
- Created and implemented daily cleaning schedules for staff members.
- Inspected guest rooms and public areas to ensure they met established cleanliness standards.
- Ensured that all safety protocols were followed by staff when using equipment such as vacuums or chemicals.
- Assisted with the recruitment process for new housekeepers, including interviewing potential candidates and conducting background checks.
- Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
- Responded promptly to maintenance requests from guests or staff members.
- Enforced rules and regulations set forth by management regarding health, safety and security policies.
Housekeeping Room Attendant
Mr Ayosanmi Banji
Ondo State, Nigeria, Akure
01.2018 - 11.2020
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
- Maintained cleaning cart with supplies, such as fresh linens and towels.
- Inspected all assigned rooms upon completion of cleaning duties.
- Reported any maintenance issues or damage found in the guest rooms to supervisor.
- Responded promptly to requests from guests and other departments.
- Assisted colleagues whenever necessary in order to meet deadlines set by management.
- Swept stairwells; vacuum hallways; cleaned public restrooms when necessary.
Education
Bachelor of Arts - Journalism And Mass Communication
Federal Polytechnic Bida, Niger State
Nigeria01-2020
Skills
- Cleaning practices
- Room occupancy verification
- Employee evaluations
- Ordering cleaning supplies
- Staff Scheduling
- Staff evaluations
Languages
English
Professional
Timeline
Housekeeping Supervisor
Mr Aminu Aliyu
01.2022 - 05.2024
Housekeeping Room Attendant
Mr Ayosanmi Banji
01.2018 - 11.2020
Bachelor of Arts - Journalism And Mass Communication
Federal Polytechnic Bida, Niger State
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