Musa Ali
Summary
Welcoming Customer Service representative by greeting customers collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Carpenter Apprentice
TrimRite
07.2023 - 09.2023
- Improved project efficiency by accurately measuring, cutting, and assembling materials for various carpentry tasks.
- Maintained organized tool inventory, ensuring quick access to necessary equipment during time-sensitive tasks.
- Aided in the maintenance of power tools and equipment to ensure optimal performance and longevity on job sites.
- Achieved accurate cuts using miter saws, table saws, circular saws, jigsaws, routers, planers while adhering to all safety protocols.
Cashier/Drive Thru
Wendy's
02.2023 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Greet customers and take their orders in a friendly and efficient manner
- Prepare and serve food items according to customer preferences and company policies
- Follow food safety and sanitation guidelines to ensure the quality and safety of food products
Customer Service Representative
Access Storage- London East
09.2022 - 01.2023
- Rented storage units and sell products to customers over the phone
- Facilitated customer Move Ins and Move Outs, receiving payments, reconciling daily deposits
- Counted and submitted inventory reports every month
Mechanic Assistant
Active Green+Ross Tire & Automotive Center
02.2022 - 06.2022
- Communicated effectively with customers to gather information related to vehicles and verify registration and insurance information.
- Maintained customer and vehicle records, working with both hard-copy service records and computerized data.
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Stocking Associate/Cashier Assistant
Mission Services Of London
08.2021 - 12.2021
- Assisted Customers with purchases at store register
- Distributed and stocks product and merchandise from production area
- Organized merchandise on floor, priced items with scan gun and switched price tickets according to promotional sales and sale expiration dates.
Education
Bachelor of Science - Engineering
Western University
London, ON04.2027
High School Diploma -
Oakridge Secondary School
London, ON06.2023
Skills
- Excellent customer service and time management skills
- Excellent communication skills with employees and customers
- Exceptional problem solving, organizational, creativity, team work, and as well as the ability to work under pressure
- Excellent product stocking and price tagging skills
Certification
- WHMIS(Workplace Hazardous Materials Information System)
- Assembly Design (ONSHAPE)
- Part Design (ONSHAPE)
Timeline
Carpenter Apprentice
TrimRite
07.2023 - 09.2023
Cashier/Drive Thru
Wendy's
02.2023 - Current
Customer Service Representative
Access Storage- London East
09.2022 - 01.2023
Mechanic Assistant
Active Green+Ross Tire & Automotive Center
02.2022 - 06.2022
Stocking Associate/Cashier Assistant
Mission Services Of London
08.2021 - 12.2021
Bachelor of Science - Engineering
Western University
High School Diploma -
Oakridge Secondary School
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