MUSA ABUBAKAR YUSUF
107-20 El Tassi Dr Winnipeg,MB
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Managing Partner
Cooperative Mortgage Bank Ltd
01.2021 - Current
- Negotiated high-value contracts with clients, securing profitable partnerships for the company.
- Established and implemented business procedures and process improvements.
- Oversaw financial management of the firm, including budgeting, forecasting, and analysis, ensuring fiscal responsibility and profitability.
- Increased client base by implementing effective marketing strategies and fostering long-term relationships.
- Led recruitment efforts to attract top talent, contributing to a highly skilled workforce capable of meeting client demands effectively.
- Collaborated with cross-functional teams to drive organizational improvements and meet strategic objectives.
- Developed comprehensive business plans that led to significant revenue growth and expansion opportunities.
- Evaluated market trends to identify new business opportunities and develop targeted growth strategies accordingly.
- Championed change management initiatives that enhanced operational efficiency without compromising on service quality or employee satisfaction.
Deputy Managing Partner
Cooperative Mortgage Bank Ltd
07.2018 - 12.2020
- Enhanced firm efficiency by streamlining internal processes and implementing innovative management strategies.
- Assessed internal operations regularly, proactively identifying areas for improvement or adjustment as needed to maintain optimal performance levels throughout the firm.
- Evaluated potential risks associated with various case scenarios, developing mitigation strategies to minimize exposure for clients and the firm alike.
- Boosted client satisfaction by providing exceptional legal counsel and maintaining open lines of communication.
- Developed strong relationships with clients, resulting in increased trust and long-term partnerships.
- Played an integral role in the development and implementation of long-term strategic plans, ensuring the firm''s continued success and growth in a competitive market.
- Negotiated advantageous settlements on behalf of clients, saving time and resources for all parties involved.
- Implemented cost-saving measures to improve the financial health of the firm, leading to higher revenues and growth.
- Assisted in building a strong company reputation by consistently delivering exceptional legal services and maintaining high levels of client satisfaction.
Regional Manager North
Cooperative Mortgage Bank Ltd
04.2015 - 06.2018
- Collaborated with executive leadership to establish long-term objectives, drive growth initiatives, and align regional efforts with corporate goals.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
- Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
- Developed and executed successful business plans that resulted in improved market share and profitability within the region.
- Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new locations.
- Improved talent recruitment processes by enhancing job descriptions, streamlining interview procedures, and partnering with local educational institutions for pipeline development.
- Evaluated competitor strategies to identify industry trends and gather market intelligence, informing strategic decision-making processes.
- Built and deepened partnerships with industry leaders to strengthen collaborative efforts and promote mutual profitability.
Service Coordinator
Cooperative Mortgage Bank Ltd
08.2010 - 03.2015
- Served as a primary point of contact for clients, addressing inquiries, providing updates, and ensuring overall satisfaction with services rendered.
- Managed a high volume of client requests, ensuring timely and effective service delivery.
- Maintained accurate records of all service activities, facilitating smooth communication between clients and technicians.
- Established strong relationships with clients through regular follow-ups, keeping them informed about progress updates regarding their services requested or concerns raised.
- Oversaw the scheduling and dispatching of technicians, maximizing efficiency and minimizing delays in service delivery.
- Maintained accurate records and full compliance with government regulations and agency guidelines.
- Streamlined service coordination processes for improved team productivity and response times.
- Collaborated with cross-functional teams to optimize service operations and improve client experiences.
- Played a key role in the successful onboarding of new hires within the Service Coordinator role, offering mentorship and guidance as needed.
- Coordinated with vendors and suppliers to maintain optimal inventory levels of tools, equipment, and parts required for services rendered.
- Developed efficient processes and procedures to achieve prompt delivery and completion of service projects.
Business Development Coordinator
Skye Bank Plc, National Assembly Branch, Abuja
07.2008 - 07.2010
- Coordinated trade show appearances including booth design, staffing, and promotional materials to maximize company exposure and generate leads.
- Collaborated with cross-functional teams to develop innovative strategies for business growth.
- Managed a portfolio of existing clients, consistently exceeding sales targets and maintaining high levels of client satisfaction.
- Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
- Identified new business opportunities by researching market trends and competitor analysis.
- Enhanced client relationships through regular communication and prompt responses to inquiries.
- Created customized presentations tailored to specific client needs, showcasing the company''s expertise in their industry verticals.
- Provided ongoing support to sales team members, offering guidance on best practices for closing deals and achieving targets.
- Optimized lead nurturing processes through personalized follow-ups with prospects at various stages of the sales funnel.
- Conducted comprehensive market research to identify potential clients and establish connections.
- Streamlined sales processes, resulting in improved efficiency and increased revenue.
Marketing Officer and Field Supervisor
KARAM Stitches, Consultant To German Technical Corporation (GTZ). NGO
07.2005 - 05.2008
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Increased brand awareness by implementing targeted marketing campaigns and strategies.
- Led creative brainstorming sessions that resulted in innovative ideas for promotional projects.
- Organized events and trade shows to showcase company products and services, generating valuable leads.
- Coordinated with internal business divisions, agency partners and local vendors to guarantee on time, cost-effective delivery of all marketing communications materials.
- Created engaging content for email marketing campaigns, increasing open rates and conversions.
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
- Coordinated with sales teams to develop effective promotional materials and sales collateral.
- Implemented data-driven approaches to optimize advertising spend, maximizing return on investment.
- Contributed to the creation of sales presentations that effectively communicated product value propositions.
Education
Master of Arts - Public Administration
Ahmadu Bello University
Zaria 08.2017
Post-Graduate Diploma - Public Administration
Ahmadu Bello University
Zaria 08.2009
Higher National Diploma [HND] - Marketing Management
Kaduna Polytechnic
Kaduna 07.2004
National Diploma (ND) - Marketing Management
Kaduna Polytechnic
Kaduna09.2002
Skills
Strategic Planning
Operations Management
Financial reporting understanding
Business development expertise
KPI Tracking
Organizational Development
Payroll understanding
Partnership Development
Marketing knowledge
Investor Relations
Business partnership development
Global Expansion
Revenue Growth
Management Team Leadership
Business Planning
Account Management
Accomplishments
- Collaborated with team of five in the development of Customs housing project.
- Supervised team of ten staff members.
- Saved the company $300,000 over three years by implementing a successful productivity improvement plan.
Certification
- Understanding Regulatory Requirements in Bank Examination, Bukland Global ventures Nigeria Limited, December, 2019
- Advanced executive certificate on Leadership and Management exceptions, LEADING EDGE ACADEMY STRATFORD UNIVERSITY, March, 2019
- Proficiency Certificate in Competitive Selling and Negotiation Skills, H.PIERSON, 2015
References
Available on request
Languages
English
Full Professional
Timeline
Managing Partner
Cooperative Mortgage Bank Ltd
01.2021 - Current
Deputy Managing Partner
Cooperative Mortgage Bank Ltd
07.2018 - 12.2020
Regional Manager North
Cooperative Mortgage Bank Ltd
04.2015 - 06.2018
Service Coordinator
Cooperative Mortgage Bank Ltd
08.2010 - 03.2015
Business Development Coordinator
Skye Bank Plc, National Assembly Branch, Abuja
07.2008 - 07.2010
Marketing Officer and Field Supervisor
KARAM Stitches, Consultant To German Technical Corporation (GTZ). NGO
07.2005 - 05.2008
Master of Arts - Public Administration
Ahmadu Bello University
Post-Graduate Diploma - Public Administration
Ahmadu Bello University
Higher National Diploma [HND] - Marketing Management
Kaduna Polytechnic
National Diploma (ND) - Marketing Management
Kaduna Polytechnic
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