Murtaza Khalili
Ajax,ON
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Server
Coco Frutti
08.2023 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
Coco Frutti
07.2019 - 07.2023
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Inspected dishes and utensils for cleanliness.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Catering Server
Roya's Catering
06.2022 - 07.2023
- Enhanced guest experience by providing exceptional service during catered events.
- Reduced wait times for guests by efficiently managing multiple food stations simultaneously.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Collaborated with kitchen staff to ensure accurate and timely delivery of menu items.
Education
High School Diploma -
Pickering High School
Ajax, ON06.2023
Skills
- Order Management
- Beverage Preparation
- Table Bussing
- Supply Restocking
- Food Running
- Professional Appearance
- Sales Techniques
- High-volume dining
- High Energy and Stamina
- Reliable and Responsible
Languages
French
Native or Bilingual
English
Native or Bilingual
Persian
Native or Bilingual
Timeline
Server
Coco Frutti
08.2023 - Current
Catering Server
Roya's Catering
06.2022 - 07.2023
Server
Coco Frutti
07.2019 - 07.2023
High School Diploma -
Pickering High School
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