Murtala azeez

Adept in guest relations management and cross-cultural awareness, I excelled as a Hotel Management Trainee at Murtala Ayola Azeez, enhancing guest satisfaction significantly. Leveraging skills in menu planning and proactive problem-solving, I contributed to the seamless execution of events, fostering memorable guest experiences and elevating service standards.

• Implemented a new process which cut wait times for checking in by Number%.
• Acquainted hotel guests with resort amenities at check-in effectively decreasing the percentage of calls to the front desk by Number%.
• Achieved Result by completing Task with accuracy and efficiency.