MURTAAZ AHMAD
Woodbridge,ON
Summary
Dedicated Social Service Worker that provides exceptional professional care and implements appropriate interventions. Utilizes variety of resources to identify unique needs and assist vulnerable populations. Adept at establishing strong rapport with individuals from diverse backgrounds. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Recreation Department Student
09.2023 - Current
- Gained extensive knowledge in data entry, analysis and reporting.
- Worked well in team setting, providing support and guidance.
- Acted as team leader in group projects, delegating tasks and providing feedback.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Searched at library and in scholarly databases to locate necessary information for research projects.
- Implemented project-based learning assignments for deeper understanding of course material, leading to higher retention rates.
- Led recreation and sporting event preparations to raise spirits and develop personal leadership skills.
Volunteer
Ahmadiyya Muslim Jamaat
09.2013 - Current
- Assisted clients with obtaining housing, employment and support resources.
- Approached issues proactively to best meet current and future community needs.
- Maintained internal database of service workers, participants, activities and other relevant details.
- Maintained clean, neat, and operational facilities to serve program needs.
Humanity First Canada
06.2023 - 08.2023
- Adhered to company policies, safety procedures, and performance standards.
- Optimized inventory management by implementing an organized system for tracking stock levels and ordering supplies as needed.
- Conducted regular reviews of operations and identified areas for improvement.
- Identified defective products or machinery and reported to supervisor.
- Mentored new hires, providing comprehensive training that resulted in faster skill acquisition and higher job performance.
- Handled customer inquiries courteously and professionally to enhance satisfaction.
- Improved team morale and productivity through effective communication and active listening skills.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Organized inventory systematically for easy access.
- Managed multiple concurrent projects successfully while adhering to strict timelines and budget constraints.
- Performed general housekeeping and cleaning tasks.
- Gained strong leadership skills by managing projects from start to finish.
- Trained new packagers in proper techniques and safety protocols, fostering a safe and productive work environment.
Education
Social Service Worker -
Seneca College
King City, ON04.2024
Multimedia Design and Development -
Humber College
Toronto, ON01.2020
Skills
- Administrative Management
- Behavioral assessment
- Self-care strategies
- Progress Documentation
- Psychosocial care
- Equipment Maintenance
- Nutrition Support
- Emergency Management
- Project Planning
- Problem-Solving
- First Aid Proficiency
- Customer Service
Certification
- 2023-01-01, 2026-12-31, Red Cross CPR LEVEL C CERTIFICATION
Languages
Urdu
Native or Bilingual
Punjabi
Professional Working
English
Native or Bilingual
Timeline
Recreation Department Student
09.2023 - Current
Humanity First Canada
06.2023 - 08.2023
Volunteer
Ahmadiyya Muslim Jamaat
09.2013 - Current
Social Service Worker -
Seneca College
Multimedia Design and Development -
Humber College
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