Mursal Shirzay
Etobicoke,ON
Overview
4
4
years of professional experience
Work History
Data Analysis Consultant
Production Department
Give & Go
09.2023 - Current
- Mentored junior analysts, fostering a culture of continuous learning and professional development within the team.
- Improved business performance for clients by identifying trends, patterns, and anomalies within their data.
- Conducted regular audits of analytical processes to maintain high standards of accuracy and reliability in all work products.
- Standardized reporting formats across projects for consistent presentation and easier comparison between different datasets.
Laundry Attendant (Order Taker)
North Kipling Laundry Store
North Kipling
09.2022 - 06.2023
- Assisting customers with washers and dryers
- Refunding any money that gets stuck in the laundry or vending machines
- Taking orders for dry cleaning
- Managing completed orders and informing customers for any updates
- Taking care of the store and making sure it's clean and safe for the customers.
Vaccine Coordinator
UNICEF Vaccine Program
Kabul, Afghanistan
11.2021 - 03.2022
- Label and store state supplied vaccines separate from privately purchased vaccines
- Store vaccines with shorter expiration dates in the front of the unit for proper rotation of stock
- Record refrigerator and freezer temperatures on the temperature log provided by the CVP twice.
Medical Receptionist
Hamdard Dental Clinic
Kabul, Afghanistan
08.2020 - 11.2021
- Greeting office visitors and managing patient intake
- Answering and routing income calls
- Scheduling appointments for patients
- Filing medical records and performing other administrative duties as required
- Managing meeting room availability
- Keep an eye on security.
Education
High School Diploma (OSSD) -
Emery Edvance Secondary School
North York, ONPre Medical -
Bayazid Rokhan University
High School Diploma -
BiBi Zainab High School
Skills
- Having a responsible attitude
- Remaining calm under pressure
- Processing super decision-making
- Excellent communication: Ability to interact professionally with visitors, clients, and colleagues
- Organizational skills: Managing appointments, scheduling, and keeping the reception area tidy
- Multitasking: Handling phone calls, emails, and walk-in inquiries simultaneously
- Computer proficiency: Familiarity with office software, including word processing and spreadsheet programs
- Customer service: Providing a welcoming and helpful experience for guests
- Adaptability: Being able to handle unexpected situations calmly and efficiently
- Attention to detail: Accuracy in maintaining records and relaying messages
- Problem-solving: Resolving issues or directing them to the appropriate personnel
- Time management: Prioritizing tasks to meet deadlines and maintain workflow
- Professionalism: Maintaining confidentiality and representing the company in a positive light
Languages
Persian
Full Professional
Pashto
Full Professional
Urdu
Full Professional
Hindi
Full Professional
English
Full Professional
Timeline
Data Analysis Consultant
Production Department
09.2023 - Current
Laundry Attendant (Order Taker)
North Kipling Laundry Store
09.2022 - 06.2023
Vaccine Coordinator
UNICEF Vaccine Program
11.2021 - 03.2022
Medical Receptionist
Hamdard Dental Clinic
08.2020 - 11.2021
High School Diploma (OSSD) -
Emery Edvance Secondary School
Pre Medical -
Bayazid Rokhan University
High School Diploma -
BiBi Zainab High School