Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Murray Wood

Fort St John

Summary

Proven to excel in fast-paced environments, I leveraged my attention to detail and customer service skills at Dollar Tree to enhance shopping experiences and operational efficiency. Expert in cash handling and adept at using active organizational strategies, I significantly contributed to streamlining processes and improving customer satisfaction.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Store Associate

Dollar Tree
09.2022 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.

Warehouse Assistant

Richelieu Hardware
07.2018 - 01.2022
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.

Warehouse Forklift Operator

Intercity Packers
08.2014 - 07.2018
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.

Education

No Degree - Accounting

British Columbia Institute of Technology
Burnaby, BC
01-1980

High School Diploma -

M E Lazert
Edmonton, AB
06-1976

Skills

  • Customer service
  • Customer assistance
  • Cash handling accuracy
  • Attention to detail focus

Languages

English
Full Professional

Certification

Forklift Certification

Timeline

Store Associate

Dollar Tree
09.2022 - Current

Warehouse Assistant

Richelieu Hardware
07.2018 - 01.2022

Warehouse Forklift Operator

Intercity Packers
08.2014 - 07.2018

No Degree - Accounting

British Columbia Institute of Technology

High School Diploma -

M E Lazert
Murray Wood