(Murphy) Maria Knox
Green's Harbour,NL
Summary
Dedicated and hardworking professional offering excellent customer service, administrative and supervisory skills; Bringing a detail-oriented and self motivated nature with sound judgment, good multitasking abilities and concise communication skills. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
6
6
years of professional experience
Work History
Restaurant Clerk
Shri Sachi Inc
09.2023 - 06.2024
- Managed daily operations of customer service job, including greeting and directing visitors, handling inquiries, and managing customer orders and feedback
- Supervised and trained new staff members, ensuring concise and clear instruction
- Processed sales through cash, debit, and credit card transactions
- Managed and completed orders in a fast-paced environment; organized and prioritized duties to be more efficient during rush hours
- Developed sufficient time management skills during times of independent working; maintained cleanliness, product availability, restock, and customer orders in a timely fashion
- Worked under pressure and continued providing genuine and effective customer service.
Floral Clerk and Designer
Focenco Inc, Coleman’s Market
05.2021 - 09.2022
- Took over supervisory role in second year, managed department and coworker needs
- Maintained inventory control for the plant and giftware of the floral department, ensuring adequate stock levels, putting in stock orders, and assisting with merchandising
- Handled customer inquiries via phone, email, and in person; coordinated with vendors and product suppliers
- Scheduled appointments for weddings and other events; made quick and concise communications with clients regarding floral design commissions, adapting to changes in client decisions
- Used problem solving when making floral arrangements; Provided customers with suggestions and creative direction, completed satisfactory orders under time constraints and specific budgets.
Administrative/ Artist Assistant
Spirits and Splatters
01.2018 - 09.2019
- Assisted with promotion, registration, and implementation of art events, contributing to visitor engagement via website and social media pages
- Provided administrative support, demonstrating strong attention to detail and organizational skills
- Utilized Microsoft Office suite to prepare documents, manage calendars, and coordinate meetings
- Managed office inventory and supplies, maintaining a neat and organized workspace
- Engaged with and instructed clients during art events, including art classes and artisan markets.
Education
Diploma - Visual And Creative Arts
Fleming College
Peterborough, ON01-2016
High School Diploma -
Fenelon Falls Secondary
01.2014
Some College (No Degree) - Linguistics
Memorial University
Skills
- Excellent customer service skills
- Strong communication skills; verbal and written
- Training
- Effective time management
- Organizational abilities
- Supervisory experience; leadership and motivational skills
- Ability to work independently
- Proficient in Microsoft Office suite and computer-based tasks
- Social media posting, promotion and marketing
- Stress Tolerance; fast paced work environment experience
- Attention to Detail
- POS System Operation; sales and cash handling
- Multitasking and priority management
- Adaptability; problem solving capabilities
- Event Planning and Schedule Management
- Merchandising and management of inventory
References
Available upon request.
Affiliations
- Independent multimedia artist
- Floral Design
- Hiking, and nature walks
- Animal and environmental restoration
- Ecology and plant science
Timeline
Restaurant Clerk
Shri Sachi Inc
09.2023 - 06.2024
Floral Clerk and Designer
Focenco Inc, Coleman’s Market
05.2021 - 09.2022
Administrative/ Artist Assistant
Spirits and Splatters
01.2018 - 09.2019
Diploma - Visual And Creative Arts
Fleming College
High School Diploma -
Fenelon Falls Secondary
Some College (No Degree) - Linguistics
Memorial University
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