Murnie Murcillo
Niagara Falls,Canada
Summary
With over 11 years of comprehensive experience in sales, actively pursuing numerous professional career growth opportunities and training. Expertise in organization and effectively prioritizing heavy workloads. Possesses higher-order thinking skills, approaching tasks with creativity and innovation. Consistently demonstrates a strong ability to adapt to changing market dynamics and deliver exceptional results.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Meat Cutter
Riverview Poultry
07.2023 - Current
- Cut meats to customer specifications and answered questions about specialty products.
- Followed all food safety regulations to maintain a safe work environment for both employees and customers.
- Continuously sharpened knives and maintained equipment for optimal cutting performance.
- Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
- Maintained a clean and organized workspace for maximum productivity and safety.
- Adhere to safety and cleanliness standards and maintained equipment.
- Performed meat inspections and checked temperature environment to maximize food safety.
Housekeeping
Embassy Suites Hotel
11.2022 - Current
- Collaborated with housekeeping staff to coordinate room availability and cleanliness for incoming guests.
- Enforced company safety, cleanliness, and sanitation policies by maintaining effective housekeeping standards.
- Trained housekeeping staff on cleaning protocols.
- Collaborated with housekeeping to ensure timely room availability and optimal guest experience.
- Refilled par stock of guest amenities and supplies in each housekeeping storage area.
- Followed company safety rules, lock-out tag-out procedures and good housekeeping practices.
- Promoted a safe and comfortable environment by performing light housekeeping duties and maintaining cleanliness.
- Maximized store cleanliness by assigning daily housekeeping tasks, inspecting workspaces periodically throughout each shift.
- Collaborated with housekeeping and maintenance teams to optimize room availability and turnover times.
Machine Operator
Sunopta
01.2023 - 06.2023
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Collaborated with team members to optimize production processes and improve overall performance.
- Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
Store Manager
Tracmac Marketing
11.2017 - 01.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Sales Manager
RMG Plutus
03.2016 - 03.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Sales Manager
CTVentures Corporation
08.2014 - 01.2016
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
- Optimized sales funnel management, enhancing lead generation and conversion rates.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Sales Engineer
Schwing Stetter/MACC
06.2013 - 09.2013
- Established long-term relationships with key clients for repeat business and referrals, cultivating a strong network within the industry.
- Identified sales opportunities by assessing environment and devising and implementing winning strategy.
- Developed customized proposals that demonstrated a clear understanding of client requirements and offered compelling solutions to meet their unique needs.
- Identified and supported resale opportunities to achieve sales plans.
- Generated new leads through cold calling, social media outreach, and attending industry events.
- Increased sales revenue by consistently meeting and exceeding sales targets through effective client presentations and product demonstrations.
Operation Manager
Rillasante Spa
01.2009 - 11.2012
- Introduced innovative technologies to modernize operations, resulting in enhanced productivity and streamlined processes.
- Implemented data-driven decision-making techniques, improving overall operational effectiveness and profitability.
- Leveraged industry best practices to optimize workflow efficiencies and drive improvements in service delivery timescales.
- Conducted regular performance reviews evaluating team members contributions towards achieving organizational goals.
Sales Manager
Suzuki Auto Manila Bay
06.2009 - 05.2010
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Operation Manager
Lion king Health Spa
03.2005 - 12.2008
- Introduced innovative technologies to modernize operations, resulting in enhanced productivity and streamlined processes.
- Implemented data-driven decision-making techniques, improving overall operational effectiveness and profitability.
- Leveraged industry best practices to optimize workflow efficiencies and drive improvements in service delivery timescales.
- Led successful organizational restructuring efforts, increasing efficiency while minimizing employee turnover.
Education
Bachelor of Science - Commerce Major in Banking and Finance
Far Eastern University
Morayta St. Recto Avenue Manila 01.2003
Skills
- Excellent interpersonal communication skills
- Client-oriented experience
- Action plan development
- Program reporting
- Flexible with a positive attitude
- Willingness to collaborate
- Efficient in challenges
- Strong work ethic
- Housekeeping standards
- Customer relations
Certification
- Sales Manager for the Month of August 2008, The Shaw Motor Plaza Corporation, Philippines
- Sales Manager for the Month of June 2008, The Shaw Motor Plaza Corporation, Philippines
- Housekeeping, Century Park Hotel, 2007, Philippines
- Laundry Man, Villaflores, 2007, Philippines
- Intensive Training and Seminar in Hotel Restaurant, GLS Management Consultancy & Training, 2006, Philippines
Languages
English
Professional Working
Tagalog
Native or Bilingual
Awards
- Ammann Dealer Sales Training, Cleamco Industrial Corporation, Singapore
- Sales Operations Standards Seminar, Suzuki Philippines, Inc., Philippines
- Intensive Business Executive Sales Training (IBEST), Avida, Ayala Land Corporation, Philippines
- Integrated Hotel, Restaurant & Passenger Ship Operations, G.L.S. Management Consultancy & Training, Philippines
- CEAT Off the Road Technical Seminar, CEAT, Philippines
- CEAT Truck Bus Radial Technical Seminar, CEAT, Philippines
Timeline
Meat Cutter
Riverview Poultry
07.2023 - Current
Machine Operator
Sunopta
01.2023 - 06.2023
Housekeeping
Embassy Suites Hotel
11.2022 - Current
Store Manager
Tracmac Marketing
11.2017 - 01.2022
Sales Manager
RMG Plutus
03.2016 - 03.2018
Sales Manager
CTVentures Corporation
08.2014 - 01.2016
Sales Engineer
Schwing Stetter/MACC
06.2013 - 09.2013
Sales Manager
Suzuki Auto Manila Bay
06.2009 - 05.2010
Operation Manager
Rillasante Spa
01.2009 - 11.2012
Operation Manager
Lion king Health Spa
03.2005 - 12.2008
Bachelor of Science - Commerce Major in Banking and Finance
Far Eastern University
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