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Muritala Abiodun Nojeem
Montreal,Montreal
Summary
Results-driven Principal Operations Officer with a strong focus on operational efficiency, customer retention, and KPI tracking. Proven ability to enhance employee performance and drive continuous improvement initiatives.
Overview
16
16
years of professional experience
1
1
Certification
Work History
PRINCIPAL OPERATIONS OFFICER
Federal Government
LAGOS
06.2010 - Current
Financial Advisor
Cornerstone Insurance
Lagos State
03.2011 - 12.2011
- Developed comprehensive financial plans tailored to individual client needs.
- Analyzed market trends to provide informed investment recommendations.
- Cultivated long-term client relationships through effective communication and trust-building.
Education
Master of Science - Agile Project Management
Northeastern University
Toronto, ON08-2027
POST GRADUATE DIPLOMA - Aviation Management
NIGERIAN COLLEGE OF AVIATION TECHNOLOGY
Zaria 09-2023
Master of Science - International Relations
OBAFEMI AWOLOWO UNIVERSITY
ILE IFE11-2015
Bachelor of Science - Educational Management
LAGOS STATE UNIVERSITY
LAGOS06-2010
Skills
- Operational efficiency
- Employee performance
- Resource management
- Organizational efficiency
- Customer retention
- Performance improvements
- Customer service
- KPI tracking
- Continuous improvement
Languages
English
Full Professional
Certification
SKILLS AND PROFESSIONAL TRAINING
·Allied AI Foundations:Practical Skills for Responsible Use. Northeastern University
·Business Learning Foundation: Northeastern University, Toronto Online Campus.
.ICAO Training Instructor I and II
· ICAO Certified Training Developer Course.
· Generative AI for Project Managers,Northeastern University
· Airport Safety Professional ICAO /ACI. (Validation inview)
ICAO-ACI, International Airport Professional.
· Project Management Professional, PMP - PMI
· Customer Experience Expert ACI-WORLD.
· Project Monitoring and Evaluation.
· Aerodrome Certification ICAO-ACI.
· Working with ICAO Annex 14.
· Airport Construction and Operations Fellowship, Incheon Airport/ICAO.
· Key Performance Indicators, Nigerian/South African Chamber of Commerce.
· On-Site Safety Management System Fellowship,AFCAC/ Singapore Aviation Academy.
· Participant, Manager to Leader Program, Lincoln University of Business and Management, UAE, 2020.
Timeline
Financial Advisor
Cornerstone Insurance
03.2011 - 12.2011
PRINCIPAL OPERATIONS OFFICER
Federal Government
06.2010 - Current
Master of Science - Agile Project Management
Northeastern University
POST GRADUATE DIPLOMA - Aviation Management
NIGERIAN COLLEGE OF AVIATION TECHNOLOGY
Master of Science - International Relations
OBAFEMI AWOLOWO UNIVERSITY
Bachelor of Science - Educational Management
LAGOS STATE UNIVERSITY
International Conferences
· ICAO 20th Traveler Identification Program (TRIP)Symposium 2025,International Civil Aviation, Montreal Canada.2025.
· ICAO 42nd General Assembly, (Technical Committee) , International Civil Aviation, Montreal Canada.2025.
· ICAO 2025 Innovation Fair,International Civil Aviation, Montreal Canada.
· ICAO 2025 Aviation Climate Week, International Civil Aviation, Montreal Canada.
· ACI –World Airport Council International IAP Meet and Greet, Montreal Canada, 2025.
· ICAO/ACI/IATA Symposium on Accessibility, International Civil Aviation, Montreal Canada, 2024.
· Creating a Robust Mental Health Management System, NEBOSH 2024.
· ICAO Symposium and Training on LTAG Stock-taking on Reduction of Aviation Emissions, Montreal Canada, 2024.
· ICAO Symposium on Non-C02 Aviation Emissions, Montreal Canada 2024.
· ICAO -2024 Innovation Fair, Montreal – Canada.
· Nigeria Delegate: Airport Council International-World General Assembly (WAGA), Barcelona – Spain, 2023
· ICAO/ACI Innovation Program for International Airport Professional (IAP), Barcelona – Spain, 2023.
· Airport Management Professional Program (Graduation), ICAO Headquarters Montreal Canada, 2022.
· ICAO 41st General Assembly, ICAO Headquarters Montreal – Canada, 2022.
· AFI Safety Week Abuja, ICAO - WACAF/EASAF, 2022.
· AFI - Regional Safety Group/Africa Planning Implementation Group 2019 and 2022.
· International Airport Review Conference (Online Participant), 2021.
· ACI Customer Experience Global Summit, Montreal, (Online Participant) 2021.
·Nigeria Delegate: ACI- World Customer Experience Global Summit, Bali Indonesia, 2019.
· Emergency Preparedness for Airports, organized by the Transportation Research Board, United States of America, (2019) (Online Participant).