MURAT KURT
Kitchener,ON
Summary
Financial clerk experienced in customer service and financial transaction oversight. Offers skills in effective communication, knowledge of invoice processing, and background in bookkeeping. Looking to put my knowledge and abilities to good use in a clerical position focused on resolving accounting issues.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Lowes Home Improvment
08.2019 - 07.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Teller
KuveytTurk Bank
07.2017 - 01.2019
- I effectively managed customer transactions, ensuring accuracy and compliance with banking standards.
- I provided excellent customer service by answering questions and resolving issues quickly.
- I managed cash drawers and safes, ensuring security and minimizing discrepancies.
- I helped open and manage customer accounts and explained banking products and services.
- Maintained accurate transaction records and customer interactions.
- Worked collaboratively with colleagues to achieve team goals.
- I effectively resolved customer complaints and disputes.
Finance Intern
FedEx
05.2016 - 10.2016
- Assisted with month-end closing processes and verified journal entries
- Reviewed financial statements with staff accountants
- Assisted with account reviews and preparation for account reviews
- Prepared and posted journal entries and special bills with guidance
- MK from staff accountants.
Financial Accounting Intern
Tesco Kipa
05.2015 - 10.2015
- Supported finance department payroll administration while monitoring reportable hours of [Number] full-time employees
- Gained knowledge of accounting principles and standards and general business practices to evaluate financial data and transactions
- Communicated with suppliers to reconcile invoice payments.
Human Resources Intern
Kamil Koc
05.2014 - 10.2014
- Worked with the HR team to coordinate company events
- Developed strong written and verbal communication skills
- Assisted human resources and recruiting teams by scheduling phone screens and on-site interviews and planning recruitment-related events
- Maintained relationships with personnel using strong collaboration and teamwork skills.
Production Worker
Beko- LG
06.2013 - 09.2013
- Supported machine operators in the setup and operation of production equipment resulting in efficient runs.
Education
Bachelor of Arts - General Arts & Science English
Conestoga College
Kitchener, ON05.2023
Bachelor of Arts - International Relations
Kirikkale University
KIRIKKALE06.2017
Bachelor of Arts - Supply Chain And Operations Management
Trios College
Toronto, ON08.2024
Skills
- Performance Goals Carrier
- Relations Workflow
- Planning Routing
- Determination
- Document Preparation
- Team Goals
- Customer Satisfaction
- MS Office Proficiency
- Currency and Coin Counters
Languages
English
Professional Working
Timeline
Customer Service Representative
Lowes Home Improvment
08.2019 - 07.2022
Teller
KuveytTurk Bank
07.2017 - 01.2019
Finance Intern
FedEx
05.2016 - 10.2016
Financial Accounting Intern
Tesco Kipa
05.2015 - 10.2015
Human Resources Intern
Kamil Koc
05.2014 - 10.2014
Production Worker
Beko- LG
06.2013 - 09.2013
Bachelor of Arts - General Arts & Science English
Conestoga College
Bachelor of Arts - International Relations
Kirikkale University
Bachelor of Arts - Supply Chain And Operations Management
Trios College
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