Murali Rajendran
Summary
Dynamic Business Development Manager with a proven track record at Fresh 2 Day, excelling in team leadership and relationship building. Spearheaded initiatives that boosted sales volume and enhanced customer satisfaction through innovative automation. Skilled in negotiations and operations, driving significant growth and brand awareness in competitive markets.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Elements Physiotherapy Rehabilitation
11.2024 - Current
- Coordinated office operations and maintained efficient workflow across departments.
- Managed scheduling, ensuring optimal use of resources and timely project completions.
- Coordinated scheduling for patient appointments, ensuring efficient use of clinic resources.
- Managed patient records using electronic health record (EHR) systems to ensure data accuracy and confidentiality.
Manager
Fresh2day
01.2025 - 09.2025
- Led operational strategy to enhance store performance and customer satisfaction.
- Managed inventory control processes, improving stock accuracy and reducing shrinkage.
- Developed training programs for staff, fostering a culture of continuous improvement and efficiency.
- Oversaw daily operations, ensuring adherence to quality standards and company policies.
- Developed and implemented process improvements, enhancing operational efficiency across departments.
Warehouse Manager
Blinkit
04.2024 - 12.2024
- Oversee operations across first-mile, mid-mile, and last-mile logistics to ensure timely order fulfillment and customer satisfaction
- Blinkit is the E grocery platform of zomoto engaged in procuring processing and fulfilling all grocery, dairy, fruit and vegetables required by customers on daily basis across india
- Responsible to handle a large size of fulfillment operations,consists of 10k sq ft operational with 35 workforce having operations mangers , inventory controllers order processing team and last mail operation team
- Responsible for the last mile transport requirement like man power and route plans of all delivery orders 20mins as per customer slot
- Led team training initiatives to enhance productivity and operational knowledge among staff members.
- Supervised daily warehouse operations, ensuring efficient workflow and adherence to safety standards.
Manager
Reliance Retail
02.2021 - 03.2024
- Assisted the store manger in daily operation and ensured smooth functioning of all departments
- Ensuring maintenance of SOP standards for store operations
- Responsible for managing of around 100 employees across warehouse
- Handling of E-commerce platform with 2000 orders per day jiomart
- Timely updating of reports under the management information system
- Maintained store / warehousing the hygiene ,visual standards and excellent customer shopping experience
- Monitored inventory levels ,coordinated with category team for stock availability and minimize the shrinkages
- Trained supervised ,and motivated staff to achieve sales and service excellence
- Supported merchandising activities and ensured adherence to display and promotional standard
- Ensured compliance with health, safety, and company policies.
- Implemented loss prevention measures and reported on store performance to management.
- Identified operational issues and executed improvements to enhance productivity and profitability
Territory Manager
Ninjacart
01.2020 - 02.2021
- Responsible the day to day today operation ,handling and co ordination in receiving and dispatching of Fruits and vegetables
- Monitoring of labor work and make sure the task are completed tin timely manner
- Ensuring the hassle free operations at the distribution center requirements and vehicle managements
- Cash reconciliation at MDC and maintenance of shift plan
Warehouse Supervisor
Rivigo Logistics
06.2018 - 05.2020
- Managed inventory control processes, optimizing stock levels and reducing excess inventory.
- Supervised daily warehouse operations to ensure efficiency and compliance with safety standards.
- Implemented workflow improvements that increased order fulfillment speed and accuracy.
- Trained and mentored staff on operational procedures, enhancing team performance and productivity.
- Conducted regular audits of inventory and equipment to maintain operational integrity.
- Coordinated logistics activities with transportation teams, ensuring timely delivery of goods.
Administrative Assistant
Sunkid Electro System
03.2015 - 05.2018
Education
MBA - Financial Management
Magna College of Engineering
Chennai 05-2013
Bachelor of Arts - Information System Management
Sindhi College of Arts And Science
Chennai 03-2011
Skills
- Team leadership
- Business development and planning
- Customer service
- Negotiations
- Business development
- Relationship building and management
- Quality control
- Sales and marketing
- Operations
Languages
English
Full Professional
Tamil
Full Professional
Certification
- FSSI Certificate - Jan 2024
Timeline
Manager
Fresh2day
01.2025 - 09.2025
Administrative Assistant
Elements Physiotherapy Rehabilitation
11.2024 - Current
Warehouse Manager
Blinkit
04.2024 - 12.2024
Manager
Reliance Retail
02.2021 - 03.2024
Territory Manager
Ninjacart
01.2020 - 02.2021
Warehouse Supervisor
Rivigo Logistics
06.2018 - 05.2020
Administrative Assistant
Sunkid Electro System
03.2015 - 05.2018
MBA - Financial Management
Magna College of Engineering
Bachelor of Arts - Information System Management
Sindhi College of Arts And Science