MURALI KRISHNA KATRU
Oshawa,ON
Summary
Proven Quality Coordinator at Android Industries LLC, adept in leveraging critical thinking and attention to detail to enhance manufacturing processes and customer satisfaction. Skilled in training development and preventive actions, significantly improved production efficiency and safety standards. Excel in audits and quality control, ensuring compliance and driving continuous improvement.
Overview
8
8
years of professional experience
Work History
Quality Coordinator
Android Industries LLC
03.2023 - Current
- Complete work in a safe manner and help the site maintain safety standards.
- Provides support through communicating quality status to the team and the managers, facilitating the setting of quality goals and provides the necessary training to continually improve quality.
- Responsible for performing quality control inspections, checks, and tests during the assembling process including materials, parts, and product at different stages of production ensure compliance to customer requirements.
- Responsible to support and assist in different layers of audits at the site (internal, external, layered process audits, etc). Identify gaps, work with a team to solve concern, and report out to management on results.
- Make customer plant visits to investigate quality performance, and process customer returns.
- Evaluate materials to quality requirements, identify supplier defects, internal defects, and report out to the management team.
- Maintain quality test data files and runs quality related reports.
- Track plant scrap data and work with production team to reduce the waist
- Involve in plant PCP, PFEMA and RPFEMA audits to improve the quality standards.
Assembler
Android Industries LLC
07.2022 - 03.2023
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Collaborated effectively with team members to meet production targets consistently.
Store Manager
The Kabab Shoppe
05.2020 - 06.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Service Supervisor
(Vishnu Carriers Pvt Ltd) TATA MOTORS
05.2016 - 07.2018
- Assign work to the technicians according to the skills
- Co-ordinate and schedule activities
- Estimate costs and materials
- Ensure health and safety regulations are followed
- Recommend personnel actions
- Requisition or order materials, equipment and supplies.
- follow-up with service advisors for smooth customer delivery.
- Escalate any warranty claims to the manufacturer.
Education
Diploma - Motive Power Technician
Durham College
Oshawa, ON04.2020
Bachelor of Science - Automobile Engineering
Godavari Institue of Engineering And Technology
Rajahmundry04.2016
Skills
- Preventive Actions
- Training and Development
- Corrective Actions
- Customer Satisfaction
- Critical Thinking Skills
- Manufacturing Processes
- Attention to Detail
- Ms-office
- Excel
Languages
English
Full Professional
Timeline
Quality Coordinator
Android Industries LLC
03.2023 - Current
Assembler
Android Industries LLC
07.2022 - 03.2023
Store Manager
The Kabab Shoppe
05.2020 - 06.2022
Service Supervisor
(Vishnu Carriers Pvt Ltd) TATA MOTORS
05.2016 - 07.2018
Diploma - Motive Power Technician
Durham College
Bachelor of Science - Automobile Engineering
Godavari Institue of Engineering And Technology
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