Muntasir Ahmed
Edmonton,AB
Summary
Attentive Traffic Coordinator with clear organizational sense and to monitor and anticipate incoming and outgoing movements, materials and resources. Diligent reporter of resource and material movement to company leadership. Creative problem solver finding unprecedented solutions to organizational deficiencies.
Dedicated professional highly skilled in transportation flow management. Talented individual offering dynamic skills in import and export laws and strategic initiatives.
Overview
9
9
years of professional experience
Work History
Rail Traffic Controller
Canadian National Railway
03.2018 - Current
- Managed emergency situations effectively, ensuring the safety of all personnel involved while minimizing disruption to train services.
- Supported workforce development initiatives by mentoring new hires and providing ongoing training opportunities for existing employees.
- Maintained accurate records related to train movements, incidents, maintenance activities, and other relevant documentation requirements.
- Created work schedules and project management plans organization-wide to maintain efficiency and timeliness.
- Communicated deadlines and established benchmarks for incremental departmental success.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Reduced delays in train movements by closely monitoring track conditions and promptly addressing issues.
- Ensured timely arrival and departure of trains by coordinating with dispatchers, yard masters, and train crews.
Police Communications Dispatcher
Canadian National Railway
08.2016 - 03.2018
- Maintained a high level of confidentiality regarding sensitive case information, upholding ethical standards at all times.
- Enhanced officer safety by providing accurate and timely information during critical incidents.
- Demonstrated adaptability in adjusting work schedules or assuming additional duties as required for optimal performance within the department.
- Supported fellow dispatchers when needed, fostering teamwork within the department.
- Streamlined communication between officers and emergency personnel, ensuring seamless coordination during high-stress situations.
- Collaborated closely with other dispatchers and supervisors, maintaining open lines of communication to ensure efficient operations.
- Participated in ongoing training for improved knowledge about protocols, policies, and procedures related to police communications work.
- Facilitated smooth shift transitions with detailed log entries documenting all relevant information from previous shifts before handing over responsibilities.
- Provided assistance during large-scale events such as natural disasters or mass casualty incidents, coordinating efforts among multiple agencies effectively.
Inspection Supervisor
Keolis
01.2015 - 02.2016
- Established strong relationships with clients through clear communication and collaboration during inspection projects.
- Ensured compliance with industry standards and regulations through thorough inspections and rigorous documentation practices.
- Maintained up-to-date knowledge of relevant codes, standards, and regulations to ensure accurate assessments during inspections.
- Served as a liaison between the company''s technical staff members and regulatory agencies, ensuring smooth communication during audits or investigations.
- Collaborated with cross-functional teams to address inspection-related issues, resulting in improved workplace safety.
- Resolved conflicts amongst team members efficiently while maintaining clear lines of authority within the department.
- Managed staff hiring, training and supervision.
- Collaborated with other leaders and executives to direct workflow and support operations.
Education
Diploma of College Studies - Logistics And Supply Chain Management
Cegep Andree-Laurendeau
Montreal, QC07.2015
High School Diploma -
Place Cartier
Montreal, QC06.2001
Skills
- Timetable Adherence
- Incident Investigation
- Route Planning
- Worker Supervision
- Deadline Adherence
- Transportation Regulations
- Decision-Making
- Daily Operations Management
- Logistics Analysis
- Work Planning and Prioritization
- Safety standards
- Staff Management
Languages
English
Native or Bilingual
French
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Rail Traffic Controller
Canadian National Railway
03.2018 - Current
Police Communications Dispatcher
Canadian National Railway
08.2016 - 03.2018
Inspection Supervisor
Keolis
01.2015 - 02.2016
Diploma of College Studies - Logistics And Supply Chain Management
Cegep Andree-Laurendeau
High School Diploma -
Place Cartier
Similar Profiles
Bria LariviereBria Lariviere
Freight Train Conductor at Canadian National RailwayFreight Train Conductor at Canadian National Railway
Jason HacheJason Hache
Railway Conductor/ Engineer at Canadian National Railway Co.Railway Conductor/ Engineer at Canadian National Railway Co.
Kendall BeanKendall Bean
Rail Car Mechanic at Canadian National RailwayRail Car Mechanic at Canadian National Railway