Munish Rai
Surrey,British Columbia
Summary
Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
6
6
years of professional experience
1
1
Certificate
Work History
HR Assistant
Fusion Security
09.2021 - 09.2023
- Improved employee satisfaction by streamlining HR processes and implementing efficient systems.
- Enhanced communication within organization by managing internal newsletters and announcements.
- Assisted in talent acquisition by conducting comprehensive job analyses and creating accurate job descriptions.
- Provided support for employee performance evaluations, ensuring timely completion and proper documentation.
- Achievement - Managed to cut down resource budget by $40K annually.
Operations Coordinator
Fusion Security
01.2021 - 09.2021
- Managed over 300+ officers and 90 sites.
- Boosted productivity by establishing effective communication channels between departments.
- Reduced costs with meticulous budget management and resource allocation.
- Optimized operational efficiency, coordinating cross-functional teams to achieve project goals.
- Achievement - Promoted to HR Assistant
Mobile Security Supervisor
Fusion Security INC.
09.2019 - 12.2020
- Managed fleet of 25+ units.
- Responded quickly to emergency situations to assess and deflect issues.
- Reduced incidents of theft and vandalism through vigilant monitoring of assigned locations.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Achievement - Promoted to Operations Coordinator
Team Leader
Fatburger
02.2018 - 12.2019
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Provided constructive criticism regarding quality assurance on collections team phone calls.
- Positioned as go-to person for up to 5 staff members, troubleshooting complex administrative and training issues promptly
Education
Associate of Arts - Journalism And Mass Communication
Columbia College
Vancouver, BC04.2018
Skills
- Detailed Activity Logs
- Incident Reporting
- Database Management
- Exceptional Customer Service
- Job Analysis
- File Maintenance
- Record preparation
- HR Policies Compliance
- Microsoft 365
- Advance Microsoft Excel Skills
Timeline
HR Assistant
Fusion Security
09.2021 - 09.2023
Operations Coordinator
Fusion Security
01.2021 - 09.2021
Mobile Security Supervisor
Fusion Security INC.
09.2019 - 12.2020
Team Leader
Fatburger
02.2018 - 12.2019
Associate of Arts - Journalism And Mass Communication
Columbia College
Certification
Fundamentals of Insurance, IBABC EDUCATION, APRIL 2024
Reading Books
I believe to grow we need to keep learning and reading books is one of the best way to do so.
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