MUNIB SHEIK
Richmond
Summary
To obtain a position, where I can utilize my skills and capabilities for the success of the organization with opportunities for professional growth in the aviation industry.
Overview
10
10
years of professional experience
Work History
Ramp Agent
American Airlines
Mississauga, ON
02.2023 - 01.2024
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Streamlined baggage loading process, ensuring timely departure of flights and minimal delays.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags.
- Coordinated effectively with airline staff, maintaining timely communication on flight schedules and potential issues.
- Reduced lost luggage incidents by diligently tracking and documenting baggage movement within the airport facility.
Sales Agent
Vancity Tiles And Stones
Richmond, BC
06.2019 - 09.2021
- Greeted incoming visitors and clients professionally and provided friendly, knowledgeable assistance.
- Answered high volume, multi-line telephone incoming calls in a courteous, prompt, and professional manner.
- Set up prompt deliveries on orders with delivery drivers and customers.
- Handled administrative aspects of sales by completing customer contracts and warranties and accepting and processing payments.
Service Advisor
Walmart Tire, Lube, And Express
New Westminster, BC
04.2014 - 06.2020
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
- Reduced wait times with efficient coordination of service tasks among technicians.
Education
Diploma - Aviation Management And Operations
BCIT
Burnaby, BC04.2026
Skills
- Strong multitasking
- Time management expertise
- Effective problem solving
- Airline Policies Knowledge
- Baggage handling understanding
- Superior customer service
- Exceptional communication
References
References available upon request
Timeline
Ramp Agent
American Airlines
02.2023 - 01.2024
Sales Agent
Vancity Tiles And Stones
06.2019 - 09.2021
Service Advisor
Walmart Tire, Lube, And Express
04.2014 - 06.2020
Diploma - Aviation Management And Operations
BCIT