To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Construction Project Coordination and management position. Ready to help team achieve company goals.
Overview
15
15
years of professional experience
Work History
Customer Service Representative
ABCoast
07.2023 - Current
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Answered constant flow of customer calls with minimal wait times.
Airport Security Officer
Securiguard Services
03.2015 - Current
Monitored security checkpoints for compliance with applicable security protocols.
Conducted regular patrols of key areas to spot and control security concerns.
Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
Directed passengers navigating screening process, providing additional support to individuals exhibiting difficulties.
Project Coordinator
Denarau Investment ( Hilton Beach Resort )
03.2008 - 02.2012
Kept projects on schedule by managing deadlines and adjusting workflows.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
Tracked hours and expenses to keep project on task and within budgetary parameters.
Assisted with onboarding newly hired staff members and coached on task prioritization.
Photocopied, distributed and emailed documents to project managers.
Maintained open communication by presenting regular updates on project status to customers.
Analyzed project performance data to identify areas of improvement.
Education
Diploma of Construction Project Management
Brighton College
Burnaby, BC
06.2021
Skills
Materials Transport
Service Standard Compliance
Executive Management Support
Delivery Scheduling
Critical Thinking
Computer Proficiency
Customer Relations
Managing Multiple Tasks
Microsoft Excel
Project Management Abilities
Microsoft PowerPoint
Microsoft Word
Administrative Support
Clerical Support
Timeline
Customer Service Representative
ABCoast
07.2023 - Current
Airport Security Officer
Securiguard Services
03.2015 - Current
Project Coordinator
Denarau Investment ( Hilton Beach Resort )
03.2008 - 02.2012
Diploma of Construction Project Management
Brighton College
Similar Profiles
MONAJAT UDDIN MONJUMONAJAT UDDIN MONJU
FOH Supervisor at ABCoast Aviation ServicesFOH Supervisor at ABCoast Aviation Services