MUNEEZA KHAN
Toronto,ON
Summary
Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.
Overview
17
17
years of professional experience
Work History
Business Development Manager
Homelife Realty, HomeLife Realty Services Inc
2017.09 - 2022.12
- Generate new business with marketing initiatives and strategic plans.
- Responsible for business growth by identifying new developments and areas to target for real estate agents associated with the brokerage
- Developed network of commercial and residential contacts to drive more sales
- Represented company and promoted products at conferences and industry events.
Media Account Consultant & Sales Trainer
Yellow Pages Media
2013.01 - 2017.06
- Responsible for paper, digital and mobile advertising needs of existing YPG accounts that included, small to medium sized businesses
- Established new clients by contacting businesses and introducing them to YP’s Digital Marketing Solutions and worked to close the sale
- Serviced and retained existing clientele by providing support when needed; also offered incentives as necessary to ensure client retention
- Trained new employees on sales processes and timeline and tracked their success/failure to coach accordingly; regularly had new employees shadow to learn my specific sales and client-retention style
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
- Utilized Google Analytics to provide detailed quarterly and yearly reports to clients
- AWARDS: Recipient of Rookie of the Year 2013 award that is awarded to a new team member with the highest sales (via upselling and generating new business)
- Regular recipient of the monthly “Special Status” award due to constantly exceeding my monthly targets
- MAC duties: 60%; Sales Trainer duties: 40%
Account Manager & Research Associate
Meditech International
2011.03 - 2012.12
- Conducted research on neuromusculoskeletal conditions treatable with Low Intensity Laser Therapy using published clinical studies and data generated through the two successful clinics operated by Meditech International (Etobicoke and Downtown Toronto)
- Arranged conferences and mini training sessions throughout Ontario and the Maritimes provinces to represent Meditech International and educate healthcare practitioners about the benefits of LILT for pain, inflammatory and degenerative conditions
- Conducted Product Demonstrations, Presentations, Lunch and Learns, Webinars for interested practitioners on science, clinical evidence, advantages of LILT for both, patients (in terms of effective treatment) and clinics (revenue generation)
- Attended Chiropractic, Massage Therapy and Physiotherapy conferences throughout Ontario and the Maritimes provinces to represent Meditech products and generate sales
- Successfully worked through the sales process to close qualified leads and ensured all sales documentations (quotations, leasing documents, shipping records) are accurately filled out and all interactions recorded within CRM tool (SalesForce)
- Worked closely with the administration, marketing, technical and shipping departments to make sure customer is aware of and satisfied with all provided information/materials
- Travel included up to 60%
Account Executive and Clinical Research Associate
Theralase Inc
2008.08 - 2010.11
Administrative Assistant
Pre-Apprenticeship Training Institute
2007.01 - 2008.01
Team Leader
McDonald’s Canada
2005.12 - 2007.12
Education
Human Resource Management Graduate Certificate - Human Resource Management
Seneca College
Toronto, ON08.2023
Physical Computing Certificate -
Lancaster University And Institute of Coding
2022
Bachelor of Science - Biotechnology Research
York University
Toronto, ON2010
Diploma -
Albert Campbell Collegiate Institute
2006
Skills
- RFP Responses
- New Business Development
- Product and Service Sales
- Communication and Negotiation Abilities
- Problem-solving
- Strategic Networking
Languages
English
Full Professional
Urdu
Native or Bilingual
Pashto
Full Professional
Hindi
Full Professional
Timeline
Business Development Manager
Homelife Realty, HomeLife Realty Services Inc
2017.09 - 2022.12
Media Account Consultant & Sales Trainer
Yellow Pages Media
2013.01 - 2017.06
Account Manager & Research Associate
Meditech International
2011.03 - 2012.12
Account Executive and Clinical Research Associate
Theralase Inc
2008.08 - 2010.11
Administrative Assistant
Pre-Apprenticeship Training Institute
2007.01 - 2008.01
Team Leader
McDonald’s Canada
2005.12 - 2007.12
Human Resource Management Graduate Certificate - Human Resource Management
Seneca College
Physical Computing Certificate -
Lancaster University And Institute of Coding
Bachelor of Science - Biotechnology Research
York University
Diploma -
Albert Campbell Collegiate Institute
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