Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

MUNEEZA KHAN

Toronto,ON

Summary

Dedicated professional eager to create and implement successful strategies to improve organizational efficiency. Adept at utilizing data analysis to provide insights into HR initiatives. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention.

Overview

17
17
years of professional experience

Work History

Business Development Manager

Homelife Realty, HomeLife Realty Services Inc
09.2017 - 12.2022
  • Generate new business with marketing initiatives and strategic plans.
  • Responsible for business growth by identifying new developments and areas to target for real estate agents associated with the brokerage
  • Developed network of commercial and residential contacts to drive more sales
  • Represented company and promoted products at conferences and industry events.

Media Account Consultant & Sales Trainer

Yellow Pages Media
01.2013 - 06.2017
  • Responsible for paper, digital and mobile advertising needs of existing YPG accounts that included, small to medium sized businesses
  • Established new clients by contacting businesses and introducing them to YP’s Digital Marketing Solutions and worked to close the sale
  • Serviced and retained existing clientele by providing support when needed; also offered incentives as necessary to ensure client retention
  • Trained new employees on sales processes and timeline and tracked their success/failure to coach accordingly; regularly had new employees shadow to learn my specific sales and client-retention style
  • Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
  • Utilized Google Analytics to provide detailed quarterly and yearly reports to clients
  • AWARDS: Recipient of Rookie of the Year 2013 award that is awarded to a new team member with the highest sales (via upselling and generating new business)
  • Regular recipient of the monthly “Special Status” award due to constantly exceeding my monthly targets
  • MAC duties: 60%; Sales Trainer duties: 40%

Account Manager & Research Associate

Meditech International
03.2011 - 12.2012


  • Conducted research on neuromusculoskeletal conditions treatable with Low Intensity Laser Therapy using published clinical studies and data generated through the two successful clinics operated by Meditech International (Etobicoke and Downtown Toronto)
  • Arranged conferences and mini training sessions throughout Ontario and the Maritimes provinces to represent Meditech International and educate healthcare practitioners about the benefits of LILT for pain, inflammatory and degenerative conditions
  • Conducted Product Demonstrations, Presentations, Lunch and Learns, Webinars for interested practitioners on science, clinical evidence, advantages of LILT for both, patients (in terms of effective treatment) and clinics (revenue generation)
  • Attended Chiropractic, Massage Therapy and Physiotherapy conferences throughout Ontario and the Maritimes provinces to represent Meditech products and generate sales
  • Successfully worked through the sales process to close qualified leads and ensured all sales documentations (quotations, leasing documents, shipping records) are accurately filled out and all interactions recorded within CRM tool (SalesForce)
  • Worked closely with the administration, marketing, technical and shipping departments to make sure customer is aware of and satisfied with all provided information/materials
  • Travel included up to 60%

Account Executive and Clinical Research Associate

Theralase Inc
08.2008 - 11.2010

Administrative Assistant

Pre-Apprenticeship Training Institute
01.2007 - 01.2008

Team Leader

McDonald’s Canada
12.2005 - 12.2007

Education

Human Resource Management Graduate Certificate - Human Resource Management

Seneca College
Toronto, ON
08.2023

Physical Computing Certificate -

Lancaster University And Institute of Coding
2022

Bachelor of Science - Biotechnology Research

York University
Toronto, ON
2010

Diploma -

Albert Campbell Collegiate Institute
2006

Skills

  • RFP Responses
  • New Business Development
  • Product and Service Sales
  • Communication and Negotiation Abilities
  • Problem-solving
  • Strategic Networking

Languages

English
Full Professional
Urdu
Native or Bilingual
Pashto
Full Professional
Hindi
Full Professional

Timeline

Business Development Manager

Homelife Realty, HomeLife Realty Services Inc
09.2017 - 12.2022

Media Account Consultant & Sales Trainer

Yellow Pages Media
01.2013 - 06.2017

Account Manager & Research Associate

Meditech International
03.2011 - 12.2012

Account Executive and Clinical Research Associate

Theralase Inc
08.2008 - 11.2010

Administrative Assistant

Pre-Apprenticeship Training Institute
01.2007 - 01.2008

Team Leader

McDonald’s Canada
12.2005 - 12.2007

Human Resource Management Graduate Certificate - Human Resource Management

Seneca College

Physical Computing Certificate -

Lancaster University And Institute of Coding

Bachelor of Science - Biotechnology Research

York University

Diploma -

Albert Campbell Collegiate Institute
MUNEEZA KHAN