Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Munazzah Javed

Tillsonburg,ON

Summary

Professional clerical leader with extensive expertise in office administration and team management. Skilled in overseeing clerical operations, optimizing workflow, and ensuring accurate data management. Strong focus on team collaboration, adaptability, and achieving results. Known for reliability and fostering productive work environment.

Overview

8
8
years of professional experience

Work History

Clerical Supervisor, Outpatient Mental Health Services

Woodstock Hospital
06.2025 - Current
  • Staff Management, Administrative Oversight, Office Operations, Clerical Support, Scheduling, Supply Orders, Maintaining Office Equipments, Customer Service to Support Clinical and Administrative Units.

Lead QA Technician

Inovata Foods
04.2025 - 06.2025
  • Performing all Food Safety / Quality Departmental practices such as collecting and interpreting data daily, performing and recording results from all production, sample collection, micro testing and packing line audits for HACCP, GMP, and weights and defects, and assisting in educating all plant employees in the practices of producing safe edible goods.
  • Inform the Food Safety and Quality Assurance Supervisor and Manager of all out of compliance materials and conditions in the facility and contain all non-conforming products and materials, and isolate and hold all substandard ingredients, sub-assemblies, and finished goods.

QA Technician

Inovata Foods
07.2022 - 03.2025
  • Performing pre-op inspections, Making sure product meets the quality standards, Performing audits, sample collection, Raw Material Inspections, Recording production data as well as preparing daily reports, Assisting QA Manager for Foreign Material Investigation and Risk Assessments, Updating documents as per requirement, Implementation of GMP's according to the requirements from CFIA, Root Cause Analysis, other duties as assigned by QA Manager and Director.

Supervisor

CS Physiotherapy
11.2018 - 09.2020
  • Scheduling for practitioners, billing, scheduling of staff, training, implementation of clinic policies, dealing with insurance companies, completing claims (WSIB, MVA, Private) and other administrative duties.

Team Member

Tim Hortons
07.2017 - 09.2020
  • Cash handling, order taking, preparing orders, cleaning, stock ups and all other duties assigned by the shift supervisor.

Medical Office Assistant

Chinguacousy Medical Centre
05.2018 - 12.2018
  • Assisting doctors, patient registration, scheduling appointments, phlebotomy/specimen handling, other clinical or administrative duties assigned by the manager or shift supervisor.

Education

Medical Office Administration - College Certificate

Medix College
Brampton, ON
08.2018

Labour Relations and Human Resource Management - Certificate

University of Colombo
01.2015

International Relations - Bachelor

Jinnah University
01.2013

Skills

  • Phone Etiquette
  • Quality Assurance
  • Employee relations
  • Process Improvement
  • EMR Systems
  • Insurance Verification
  • Patient Care
  • Multi-line Phone Systems
  • MS Office
  • Medical Records
  • Triage
  • Office Administration
  • Communication skills
  • Customer Service
  • Data Entry
  • Medical Scheduling
  • Root Cause Analysis
  • Supervising experience
  • Medical Office Experience
  • Computer Skills

Languages

English
Full Professional
Hindi
Full Professional
Punjabi
Professional Working

Timeline

Clerical Supervisor, Outpatient Mental Health Services

Woodstock Hospital
06.2025 - Current

Lead QA Technician

Inovata Foods
04.2025 - 06.2025

QA Technician

Inovata Foods
07.2022 - 03.2025

Supervisor

CS Physiotherapy
11.2018 - 09.2020

Medical Office Assistant

Chinguacousy Medical Centre
05.2018 - 12.2018

Team Member

Tim Hortons
07.2017 - 09.2020

Labour Relations and Human Resource Management - Certificate

University of Colombo

International Relations - Bachelor

Jinnah University

Medical Office Administration - College Certificate

Medix College

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Munazzah Javed