Muna Osman
Edmonton,AB
Summary
Dedicated professional with a background in healthcare coordination, community engagement, and program administration. Skilled at building trust with clients, navigating complex systems, and developing programs that are both culturally sensitive and accessible.
Overview
10
10
years of professional experience
Work History
Special Education Assistant
Private
Edmonton, Alberta
09.2024 - 06.2025
- Supported student with classroom activities and transitions.
- Collaborated with staff to create an inclusive learning environment.
- Behavioral support
- Promote independence
Health Care Aide
Caregivers
Edmonton, Alberta
06.2023 - 09.2023
- Respite care
- Personal care & daily living assistance
- emotional and social support
Healthcare Coordinator
Cleveland clinic
Abu Dhabi
09.2015 - 06.2016
- Coordinated patient services and care plans,
- ensuring timely access to treatment.
- Acted as a key link between patients, families, and hospital teams, with sensitivity to cultural and linguistic needs.
- Oversaw scheduling, documentation, and follow-ups to maintain continuity of care.
- Assisted patients in navigating hospital systems and external resources.
Education
PSW Program - Health Care Aide
Divine Rock Academy
Montreal, QC11.2022
Certificate - Business Administration
Dudley College
Dudley,UK06.2010
High School Diploma -
Deans Field High School
Wolverhampton,UK06.2007
Skills
- CPR Certification
- First Aid
- Service & Care Coordination
- Outreach & Engagement
- Program Administration & Reporting
- Documentation & Records Management
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Fluent in English, Arabic and Somali
Timeline
Special Education Assistant
Private
09.2024 - 06.2025
Health Care Aide
Caregivers
06.2023 - 09.2023
Healthcare Coordinator
Cleveland clinic
09.2015 - 06.2016
PSW Program - Health Care Aide
Divine Rock Academy
Certificate - Business Administration
Dudley College
High School Diploma -
Deans Field High School