Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mulu Mamuya

Ottawa,Canada

Summary

Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in a fast-paced work environment. Proven to remain calm under pressure, and skillfully handle difficult patients in high-stress situations. Consistently developing strong relationships with patients and their families through empathetic communication, a respectful attitude, and excellent customer service.

Hardworking Registered Nurse with success providing individualized patient care. Committed to delivering the best-in-class patient care through effective education and counseling. Proven leadership focused on increasing and enhancing patient care and satisfaction. Streamline safety protocols for comprehensive patient care.

Overview

9
9
years of professional experience

Work History

Nurse

Sheba Medical Center
08.2020 - 08.2022
  • Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
  • Performed routine wound care and dressing changes on schedule.
  • Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Documented nursing services provided and uploaded to comprehensive tracking systems for health records and billing.
  • Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, IV and intramuscular injections and monitored responses.
  • Streamlined communication between patients, families, and healthcare providers to ensure comprehensive understanding of care plans.
  • Implemented infection control measures that significantly reduced hospital-acquired infections.
  • Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
  • Expedited discharge processes by coordinating with various departments for timely completion of required paperwork.

Room Service Manager

Royal Beach Tel Aviv
04.2013 - 07.2017
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Inspected dishes and utensils for cleanliness.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Improved guest satisfaction by efficiently managing room service operations and addressing customer concerns promptly.

Education

Bachelor of Science - Nursing

Tel Aviv Univrsity
Tel Aviv ,israel
02.2020

Bachelor of Science - Hotel, Food And Tourism Management

The Hebrew University of Jerusalem
Jerusalem,Israel
12.2014

High School Diploma -

Hodayot
Hodayot Youth Village, Israel
06.2007

Skills

  • Equipment and Instrument Sterilization
  • Preventive Healthcare
  • Patient Care Assessment
  • Medical Procedure Preparation
  • Clear Patient Communication
  • Compassionate and Caring
  • Patient Condition Monitoring
  • Medical Supply Management
  • Care plan implementation
  • Patient Education
  • Direct Patient Care
  • Medical Recordkeeping

Languages

amharic
Native or Bilingual
Hebrew
Native or Bilingual
English
Professional Working

Timeline

Nurse

Sheba Medical Center
08.2020 - 08.2022

Room Service Manager

Royal Beach Tel Aviv
04.2013 - 07.2017

Bachelor of Science - Nursing

Tel Aviv Univrsity

Bachelor of Science - Hotel, Food And Tourism Management

The Hebrew University of Jerusalem

High School Diploma -

Hodayot
Mulu Mamuya