Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Shift Manager
Soul Restaurants Canada Inc
04.2021 - Current
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
Promoted a positive work environment through open communication and constructive feedback.
Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
Improved overall team performance by effectively delegating tasks and providing clear instructions.
Trainee
Board of Investment of Sri Lanka (BOI)
10.2018 - 04.2019
Computer Assistant
Thushara Coir Products
Education
Diploma in Business - Business
Fleming College Toronto
Toronto, Canada
04.2024
Diploma in Business Management - Business
Toronto School of Business Management
Toronto, ON
06.2022
National Diploma in Information and Communication Technology (Full time / NVQ Level 05) - Information Technology
Sri Lanka College of Technology
Sri Lanka
07.2018
National Certificate in Information and Communication Technology Technician (Full Time/NVQ Level 03) - Information Technology
Lidek Wery Educational Institute
Sri Lanka
08.2016
Diploma in Hardware and Computer Network Technology - Information Technology
IDM Nations Campus
Sri Lanka
01.2020
Diploma in Information and Communication Technology - Information Technology
ICBT Campus
Sri Lanka
01.2016
Certificate Course in Aptis Forward Thinking English Testing - English
British Council
Sri Lanka
12.2016
Skills
Microsoft Office
Building Relationships
Communication
Creativity
Timeline
Shift Manager
Soul Restaurants Canada Inc
04.2021 - Current
Trainee
Board of Investment of Sri Lanka (BOI)
10.2018 - 04.2019
Computer Assistant
Thushara Coir Products
Diploma in Business - Business
Fleming College Toronto
Diploma in Business Management - Business
Toronto School of Business Management
National Diploma in Information and Communication Technology (Full time / NVQ Level 05) - Information Technology
Sri Lanka College of Technology
National Certificate in Information and Communication Technology Technician (Full Time/NVQ Level 03) - Information Technology
Lidek Wery Educational Institute
Diploma in Hardware and Computer Network Technology - Information Technology
IDM Nations Campus
Diploma in Information and Communication Technology - Information Technology
ICBT Campus
Certificate Course in Aptis Forward Thinking English Testing - English