MUKUL RANA
Edmonton,AB
Summary
Proven leader with a track record of enhancing team productivity and customer satisfaction at ABLO (ALBERTA LIQOUR OUTLET). Skilled in problem-solving and customer service, adept at resolving conflicts and implementing efficient workflows. Achieved significant improvements in team agility and service delivery, demonstrating a strong commitment to results and collaboration.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
Walmart
02.2023 - 04.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
Manager
ABLO (ALBERTA LIQOUR OUTLET)
04.2023 - 06.2024
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Supervisor
BOSS LIQOUR
04.2024 - Current
- We ensured smooth workflow and timely task completion by overseeing the daily operations of the department.
- Utilized strong leadership abilities and problem-solving capabilities to enhance team productivity and coordinate workflow processes.
- Satisfied customers by promptly addressing inquiries, resolving concerns, and implementing effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Team Member
LIQOUR HOUSE
05.2024 - Current
- Developed strong cooperative relationships with coworkers and managers.
- Achieved team success by consistently delivering fast and precise job completion.
SECURITY GAURD
BLACK BIRD
03.2023 - Current
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Education
Business Management
CAMPBELL COLLEGE
Edmonton, AB11.2024
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Product Knowledge:
- Sales Techniques:
- Inventory Management:
- Cash Handling and Transactions:
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
- Proserve license
- Class 5 Driving license
- Security license
- Use of force
Timeline
Team Member
LIQOUR HOUSE
05.2024 - Current
Supervisor
BOSS LIQOUR
04.2024 - Current
Manager
ABLO (ALBERTA LIQOUR OUTLET)
04.2023 - 06.2024
SECURITY GAURD
BLACK BIRD
03.2023 - Current
Team Member
Walmart
02.2023 - 04.2023
Business Management
CAMPBELL COLLEGE
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