Mukul Marwaha
Abbortsford ,BC
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
6
6
years of professional experience
Work History
RETAIL STORE MANAGER
PR PETROLEUM
Abbortsford
10.2019 - Current
- Customer Assistant and Managing whole Business
- Stock, Inventory, Orders, Financial and Maintenance
- Office Chores and Payroll Admin
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Developed strong vendor relationships to ensure timely delivery of products while negotiating favorable terms for payments or discounts on bulk purchases.
Night Auditor PT
Naramata INN
Naramata
06.2023 - 12.2023
- Enhanced guest satisfaction by efficiently managing night audit tasks and resolving issues promptly.
- Streamlined the check-in and check-out process for guests, ensuring a smooth experience during overnight hours.
- Maintained accurate financial records by diligently balancing daily revenue reports and identifying discrepancies.
- Assisted management in forecasting room occupancy rates, optimizing room allocation and maximizing revenue.
Package Handler PT
Fedex Ground BC
Kelowna
03.2020 - 07.2020
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Contributed to increased productivity by working effectively in high-pressure situations.
INVENTORY AUDITOR
Home Depot DC Bolton, Huntington
Bolton
03.2019 - 08.2019
- Audit on Outgoing & Pallets
- Upload Inventory, Audit Errors and Data Entry
- Inventory Logs and Stock Maintenance
Shipper and Receiver
Canadian Tire Corporation
Boltan DC
03.2018 - 09.2018
- Managed shipping schedules for increased delivery accuracy and reduced lead times.
- Ensured regulatory compliance by properly labeling shipments, adhering to safety protocols, and maintaining documentation.
- Increased on-time deliveries through consistent coordination with carriers and proactive issue resolution.
- Assisted in maintaining a safe working environment by following established workplace safety guidelines.
- Maximized warehouse space utilization through strategic pallet stacking techniques and optimized storage layouts.
- Picked orders, scanned products and packed boxes.
- Completed daily cycle counts and assisted with monthly audits.
Education
GENERAL BUSINESS - Business Administration
Cambrian Collgage of Applied Arts and Commer
Brampton 12.2019
SECONDARY SCHOOL - High School
DAV Public School
Amritsar, INDIA12.2016
Skills
- Graphic Design
- Computer Literacy
- Leadership Skills
- Strong Business Communication skills
- Shift Scheduling
- Profit and Loss Management
- Hiring and Training
- Retail Operations
- Sales Growth
- Cost Control
- Visual Merchandising
- Quality Assurance
- Supplier Communication
- Loss Prevention
- Upselling and Cross Selling
Timeline
Night Auditor PT
Naramata INN
06.2023 - 12.2023
Package Handler PT
Fedex Ground BC
03.2020 - 07.2020
RETAIL STORE MANAGER
PR PETROLEUM
10.2019 - Current
INVENTORY AUDITOR
Home Depot DC Bolton, Huntington
03.2019 - 08.2019
Shipper and Receiver
Canadian Tire Corporation
03.2018 - 09.2018
GENERAL BUSINESS - Business Administration
Cambrian Collgage of Applied Arts and Commer
SECONDARY SCHOOL - High School
DAV Public School