Mukul Kapadia

• Moderate the virtual hearings as the host on Zoom platform by interacting with the participants and managing their requests
• Provide technical support for the virtual hearings by emails and by talking to participants in a time sensitive situation ensuring the participants join the hearing on time.
• Assist the adjudicators by updating certain hearing disposition in the portal and preparing the drafts of decisions or orders
• Schedule the hearings for the Landlord and tenant board considering accommodations, requests and ensure that the party's information in the portal is accurate.
• Scan for sensitive information in hearing decisions before submitting them to Canlii for public availability.

Ensured achieving store objectives and KPI goals

Provided store leadership by balancing company policies, procedures, shrink/loss prevention, payroll, reporting, and scheduling

Implemented merchandise strategies while also providing a clean, consistent, and inviting store environment that inspires customers to shop

Coached mentored and provided on the spot feedback to team members

Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Provided one-on-one care to design suit products meeting client needs
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Assisted manager with store layout designs and marketing activities
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Assisted in inventory and stocking merchandise
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Processed payments for clients

Answered customer questions about sizing, accessories, and merchandise care

Drove sales through customer engagement with in-depth knowledge of products

Working on stocking/merchandise of store

Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Educated clients on current promotional offerings and products using persuasive selling tactics.

Engaged with customers to effectively build rapport and lasting relationships.

Worked in a collaborative team to run daily activities for groups of children over the holiday period

Supervised children for extended stays

Worked on administrative and receptionist duties running the camp

• Answered customer questions about sizing, accessories, and merchandise care.
• Rotated stock and restocked shelves to maintain product availability and store appearance.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.