Mukul
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Simultaneously, I am pursuing a Paralegal Ontario graduate certificate program at Humber College. My aim is to integrate legal knowledge into security practices and bridge the worlds of law and security. I am looking forward to working with a reputable security company.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Guard
Jaggi City Center
08.2021 - 07.2023
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Reduced incidences of theft by implementing effective access control measures.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Part Time Customer Service Representative
Haldiram's
01.2019 - 04.2021
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
Paralegal Ontario Graduate Certificate Program - Paralegal
Humber College
Toronto, ON09.2023
B.A.LL.B (Hons) - Law Studies
Himachal Pradesh University
Himachal Pradesh, India06.2020
Skills
- Patrolling
- Security Camera Monitoring
- Security Procedures Knowledge
- Keen Observer
- Physical Stamina
- Report Preparation
- Emergency First Aid
CPR AED Level (C) - Knowledge of Private Security and Investigative Services Act
- Customer Service
- Conflict Resolution
- Criminal Law
- Record Keeping
Certification
- Emergency First Aid and CPR AED Level (C) Certificate
- Security Guard Training Certificate - Completed 40 hours of training, including 33.5 hours of security guard online training and 6.5 hours of emergency first aid and CPR training at the Security Guard Course Inc (SGC).
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Licence
Class - Individual Security Guard
Licence number -11472187
Hobbies
Reading - Regular reading habits contribute to enhanced attention to detail, information processing, and communication skills.
Writing - Strong writing skills developed through personal writing pursuits, contributing to effective documentation and communication abilities.
Working out - Regular fitness routines contribute to physical readiness, stress management, and the ability to work effectively within a team.
Timeline
Security Guard
Jaggi City Center
08.2021 - 07.2023
Part Time Customer Service Representative
Haldiram's
01.2019 - 04.2021
Paralegal Ontario Graduate Certificate Program - Paralegal
Humber College
B.A.LL.B (Hons) - Law Studies
Himachal Pradesh University
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