Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mukti Patel

PAYROLL SPECIALIST
Kitchener

Summary

HR, Mobility, and Payroll Specialist with over 13 years of progressive experience. Demonstrated expertise in HR, mobility, and payroll functions, including compensation administration, talent management, recruitment, training, policy development, and global mobility processes. Skilled in managing regular and shadow payroll processes, labor relations, occupational health and safety, and compliance with labor laws. Adept at developing and implementing effective HR strategies that align with corporate goals. Recognized for strong leadership, team building, communication skills, and adaptability in fast-paced environments.

Overview

14
14
years of professional experience
2013
2013
years of post-secondary education
3
3
Languages

Work History

Global Payroll Specialist

Computershare
01.2022 - Current
  • Orchestrated bi-weekly Canada Payroll processing for seven companies and quarterly processing for another.
  • Ensured meticulous reconciliation prior to payroll submissions and post-pay cycle completion.
  • Oversaw integrations between the HR and Payroll systems bi-weekly.
  • Assisted in processing irregular and off-cycle payments, obtaining approval from the Payroll Manager.
  • Manually managed timesheet hours, leave of absence calculations, termination payments, Director Fees, Severance Pays, and other requested payments.
  • Submitted post-payroll reports, including third-party submissions, GL reports, tax-related reports, and KPIs.
  • Collaborated with the finance team for bi-weekly payment reconciliations.
  • Led year-end processes and maintained accuracy in reporting.
  • Collaborated with the Governance Manager to audit employee hours and salaries for tax reporting purposes.
  • Resolved escalated issues in collaboration with the payroll team, conducting root cause analysis and implementing corrective actions.
  • Managed the reconciliation of quarterly and annual wage and tax reporting.
  • Produced year-end Releve-1 summary reports for tax agency submission.
  • Liaised with provincial and federal tax agencies for tax inquiries and reporting.
  • Handled employee inquiries and managed ROE formatting, including answering Service Canada calls.
  • Conducted advanced payroll calculations for ESPP, restricted stocks, and dividend payments.
  • Executed and oversaw local global mobility tasks, serving as the subject matter expert (SME) for country-specific regulations and practices.
  • Coordinated and integrated input from other SMEs, particularly concerning tax calculations, governmental reporting, and shadow payroll processes.
  • Collaborated with country HR, business units, and employees to ensure a seamless global mobility process.
  • Acted as the primary contact and communication channel for delegation-related matters.
  • Delivered consistent, timely, and accurate global mobility administration within the country.
  • Executed and coordinated local activities to uphold high standards in global mobility processes.
  • Led payroll system enhancements and interfaces with related applications.
  • Maintained error logs, created bug reports for system changes, and conducted production testing.
  • Manually configured new Earnings and Deductions codes and mapped them to GL accounts.
  • Identified process improvements and supported or led changes in policies and processes.
  • Kept up to date with city, provincial, territorial, and federal legislation affecting payroll.
  • Efficiently planned and prioritized tasks to meet payroll cycle deadlines.
  • Maintained a high standard of customer service.
  • Effectively managed complex business inquiries, including sensitive employee matters.
  • Maintained a professional demeanor under pressure and changing priorities.
  • Led periodic audit requests and provided recommendations to support company goals.

Senior Payroll Analyst

Life Works by Morneau Shepell
06.2021 - 09.2021
  • Ensure accurate / timely semi-monthly payroll processing for US and Canada by using Ceridian Dayforce & JDE HRIS system, while maximizing efficiencies, maintaining operational standards, and adhering to department policies and procedures.
  • Act as a liaison with all Government agencies and assist with internal / external audits including CRA and WCB.
  • Maintain professional knowledge of all payroll’s legislative changes.
  • Ensure accurate employee records are maintained in Ceridian payroll database i.e., new hires, salary changes, terminations.
  • Provide timely response to inquiries from HR, accounting, managers, employees, government, and other third-party agencies utilizing knowledge and interpretation of policies, procedures, and legislation.
  • Configure payroll reports utilizing Ceridian’s report writer as required; create, modify, and utilize spreadsheets to administer various payroll transactions; conduct payroll analysis as required.
  • Reconcile Payroll Liability G/L accounts monthly and make required adjustments.
  • Prepares payroll taxable benefits on a quarterly basis for gifts to staff, fitness, professional dues.
  • Reconcile payroll on a quarterly cycle (T4, T4A’s, etc.).
  • Prepare and submit all annual returns in a timely manner (T4, T4A’s, Releve1, EHT, WCB).
  • Responsible for vacation on overtime and vacation on time in lieu payout.
  • Work closely with HR team members to manage enhancements to processes and legislation.
  • Assist with implementation and testing of custom applications, internal interfaces, and upgrades to payroll software.
  • Act as a Team Lead in the absence of the Payroll Manager.
  • Training of payroll team.
  • Other duties / projects as assigned.

Payroll & Benefits Administrator

Aptum Technologies
03.2021 - 05.2021
  • Full Cycle processing of payroll and administration of benefits (Insurance and retirement programs), across Canadian, US and UK markets using ADP WFN.
  • Inclusive of new hires; terminations; pay / benefits changes; variable pay components; STIP; commission payments.
  • Reconcile employee transactions processed within Workday HRIS to payroll, benefits, and retirement platforms.
  • Act as a point of contact for any employee questions related to payroll, benefits, and retirement plans.
  • Act as a vendor point of contact for all benefits and retirement platforms.
  • Laisse with vendors to provide lunch & learns on retirement planning, wellness initiatives etc.
  • Liaise with the People & Engagement and Leadership team to ensure proper communication of employee changes and updates.
  • Ensure compliance with all applicable state, provincial, and federal and regional wage and labour laws and maintain current knowledge for each geography.
  • Support special ad-hoc projects as applicable.

Payroll Coordinator

Corus Entertainment
06.2019 - 07.2019
  • Processes non-union and union semi-monthly payrolls for various locations including new hires, job/salary/personal changes, transfers, benefits and leaves of absence, taxable benefits, garnishments, miscellaneous entries, EHT and terminations by using Oracle Fusion HCM and Ceridian Day Force Software (Implementation).
  • Ensures payroll and benefits are administered accurately as per our carrier and union contracts, performing daily audit checks of all incoming/outgoing transactions, ensure accuracy of on-line data.
  • Validates, processes, uploads and balances timesheets submitted manually via Excel.
  • Preview’s payroll transactions/timecard entries to ensure accurate payment for each payroll run.
  • Calculates retroactive pay, disability, and other adjustments as required.
  • Handles stop payments and manual cheque calculations/request forms ensuring to apply learnings to prevent reoccurrence.
  • Calculates over payments, creates letters where needed, follows up with associated parties and updates overpayments log.
  • Monitors, actions, and responds to personal and centralized email boxes for assigned client groups on a regular and timely basis in a professional and courteous manner ensuring to bring forward ideas for updating process communications for common questions.
  • Researches and responds to all payroll inquiries from internal sources and departments according to Corus policies and standards.
  • Files all payroll documentation daily in online employee filing system rigorously ensuring that all recordkeeping is maintained on an up-to-date basis for compliance and internal controls auditing.
  • Creates Records of Employment (ROE’s) for submission to Service Canada.
  • Provides support to Payroll Supervisor and Sr. Manager, Payroll as assigned.
  • Provides support to HCM implementation team as assigned (e.g., parallel payroll processing, documentation).

Human Resources Coordinator

Saskatoon Star Phoenix
07.2016 - 04.2019
  • Company Overview: Post media Network Inc.
  • Provide expert HR advice to managers, leaders, and HR Business Partners on diverse HR matters, including Income Protection, Accommodation, Leaves, Hours of Work, and Conflict of Interest.
  • Offer guidance and support to managers and team members in handling Employee Relations issues, such as Disciplinaries, Grievances, Performance Improvement, and related cases.
  • Coordinate complex cross-functional HR activities, including trend analysis, calibration sessions, organizational restructuring in PeopleSoft, HR benchmarking, layoff planning, job description alignment, and compensation analysis.
  • Manage escalated Employee Relations cases, ensuring resolution within agreed service level agreements (SLAs). These cases encompass sickness, income protection, grievances, and disciplinary matters initially handled by HRMS teams. Coach managers on employee relations and performance management issues.
  • Provide new hires with information on company policies and procedures.
  • Develop and assist in implementing orientation programs for new hires.
  • Partner with the IT department to create a streamlined onboarding process for new hires.
  • Provide administrative support by maintaining employee records and performing data entry duties.
  • Coordinate all new and eligible employee company pension and benefits enrollments, status changes, and address any questions/queries about coverage.
  • Responsible for bi-weekly Payroll for 400 employees hourly/salaried thorough ADP Work Force Now Software and Workday as an HRIS system.
  • Provide HR departments with information on payroll and attendance.
  • Preparing T4’s, T4A’s ROE’s and various payroll reports as requested such as WCB, WSIB.
  • Reconciling and balancing payroll year-end and ensure year-end adjustments are made, also monthly reconciliation was done.
  • Created Payroll and Financial reports through.
  • Administer and coordinate daily operational group benefits including Health, Dental, Vision, Short-Term & Long-Term Disability, Life & AD&D insurance.
  • Negotiated plan costs and offerings with plan representatives to secure the best prices for employees.
  • Prepare and submit monthly reconciliation for Accounts.
  • Complies with relevant Group Policies, testing and certifying (or considers and escalates) the adequacy and effectiveness of the business’s controls on a regular basis.
  • Serve as the first point of contact for employees and managers.
  • Post media Network Inc.

HR Specialist

Extreme Pita
12.2010 - 06.2016
  • HR Leadership: Responsible for Payroll, Benefits/Compensation, Training & Development, Recruitment/Selection, and Employee Relations.
  • Coaching: Guide managers in performance evaluation, goal setting, reviews, and recognition to enhance productivity.
  • Conflict Resolution: Handle employee terminations, grievances, and sensitive situations in collaboration with legal counsel, supervisors, and management.
  • Talent Development: Identify and coach employees to pursue training for career advancement.
  • Training Programs: Plan and develop training for employees and managers to reduce turnover.
  • Employer Branding: Enhanced 'employer branding' by launching the company's career site.
  • Confidential Records: Manage employee benefit records, communicate with stakeholders, and reconcile year-end payroll.
  • Compensation Analysis: Conduct market-based position and salary analysis.
  • Recruitment and Leave Management: Assist in hiring processes and manage leave of absences.
  • Payroll Administration: Oversee bi-weekly payroll processing, prepare tax documents, and reconcile payroll.
  • Health and Safety Oversight: Develop safety guidelines, analyze workplace hazards, investigate incidents, and ensure compliance with OSHA rules.

Education

High School - General Curriculum

Winston Churchill High School

B. Pharmacy - Post-Secondary

Gujarat Technologist University
01.2008 - 01.2010

Medical Laboratory Technologist - undefined

University of Saskatchewan
Saskatoon, Saskatchewan
01.2010 - 01.2013

CPR/AED/First AID Certificate - undefined

University of Saskatchewan

Skills

  • Human Resources Management
  • Payroll
  • Finance & Accountings
  • Benefits
  • ESPP, Dividends & Phantom Shares
  • Taxes

Timeline

Global Payroll Specialist

Computershare
01.2022 - Current

Senior Payroll Analyst

Life Works by Morneau Shepell
06.2021 - 09.2021

Payroll & Benefits Administrator

Aptum Technologies
03.2021 - 05.2021

Payroll Coordinator

Corus Entertainment
06.2019 - 07.2019

Human Resources Coordinator

Saskatoon Star Phoenix
07.2016 - 04.2019

HR Specialist

Extreme Pita
12.2010 - 06.2016

Medical Laboratory Technologist - undefined

University of Saskatchewan
01.2010 - 01.2013

B. Pharmacy - Post-Secondary

Gujarat Technologist University
01.2008 - 01.2010

CPR/AED/First AID Certificate - undefined

University of Saskatchewan

High School - General Curriculum

Winston Churchill High School

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