Mukhululi Muswelanto
Vancouver ,BC
Summary
Adept at inventory control and customer service, I significantly enhanced operational efficiency at Probrands Pvt Limited Zimbabwe by streamlining processes and mentoring junior staff. My experience with Princess Cruises Lines and Qatar Airways showcases my attention to detail and teamwork skills, achieving high levels of accuracy and satisfaction.
Overview
12
12
years of professional experience
Work History
Jnr Stateroom Steward
Princess Cruises Lines
Miami, MB
12.2023 - 09.2024
- Performed thorough cleaning tasks after each shift, maintaining a spotless work area for colleagues and patrons alike.
- Supported banquet events by efficiently preparing tables, serving guests, and clearing dishes promptly after completion.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Enhanced customer satisfaction by providing exceptional service and attending to passenger needs.
Bond Warehouse Agent
Qatar Airways
Dohar Qatar
08.2021 - 11.2023
- Implemented suggestions provided by warehouse management to improve overall efficiency and productivity.
- Consistently met deadlines for completing assigned tasks under time-sensitive conditions in a fast-paced environment.
- Expedited shipment processing by accurately sorting, packing, and labeling items according to specific guidelines.
- Effectively communicated any discrepancies identified during the sorting process promptly with supervisors or team members for resolution.
Probrands Pvt Limited Zimbabwe
Inventory Controller
Zimbabwe
09.2015 - 07.2021
- Negotiated favorable terms for investment deals, maximizing potential upside while mitigating risks.
- Mentored junior team members, fostering a collaborative work environment that fostered professional development.
- Spearheaded business development efforts to grow the firm''s client base by networking at industry events, hosting informational sessions, and leveraging existing relationships.
- Streamlined operational processes within the partnership, enhancing efficiency and reducing overhead costs.
Warehouse Supervisor
Ok Zimbabwe Limited
Harare, Zimbabwe
04.2012 - 10.2015
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Oversaw daily operations and shipping and handling processes.
- Maintained high levels of accuracy in daily operations.
Education
High School Diploma - Business
Mt Carmel High School
Zimbabwe 11.2010
Skills
- Attention to Detail
- Customer Service
- Inventory Control
- Teamwork and Collaboration
- Inventory organization
- Shipping and receiving
- Inventory Tracking
- Order Fulfillment
- Order picking and processing
- Stocking and Organization
Languages
English
Professional Working
Timeline
Jnr Stateroom Steward
Princess Cruises Lines
12.2023 - 09.2024
Bond Warehouse Agent
Qatar Airways
08.2021 - 11.2023
Probrands Pvt Limited Zimbabwe
Inventory Controller
09.2015 - 07.2021
Warehouse Supervisor
Ok Zimbabwe Limited
04.2012 - 10.2015
High School Diploma - Business
Mt Carmel High School