Summary
Overview
Work History
Education
Skills
Websites
Certification
Skills And Qualifications
Timeline
Generic

MUKESH RAUT

North York,Canada

Summary

Proficient in using SEO analytics tools such as Google Analytics, Similar Web, and Semrush to analyze and improve website performance. Skilled in using email automation tools like Mail Chimp to support campaigns and enhance online customer experiences. Familiar with visual design tools like Adobe Photoshop and Canva to create SEO-friendly, visually appealing marketing content. Strong team player who can execute data-driven marketing strategies, adapt to industry trends, and display solid strategic thinking abilities. Committed to delivering results and driving organic growth for companies. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Digital Marketing Assistant

Digital Gurkha
10.2021 - 05.2022
  • · Led digital marketing efforts to drive a 20% increase in website traffic and improve sales
  • · Conducted comprehensive website analysis, keyword research, and SEO planning to boost client rankings.
  • · Implemented A/B testing, automated data tracking, and increased productivity by 15%.
  • · Successfully launched and managed email campaigns, achieving a 20% open rate.
  • · Conducted market research to identify current trends and performance, leading to a 15% increase in sales and informing future marketing strategies
  • · Generated monthly and quarterly campaign reports, highlighting key performance indicators Utilized email marketing tools such as Mailchimp, Google Analytics, and Hootsuite, along with optimizing online ads on platforms like Facebook and Google AdWords for paid promotions.
  • · Collaborated with marketing teams to develop and execute holistic digital marketing strategies across multiple platforms.
  • Created and presented pitch materials, proposals and presentations.
  • Created and deployed social media content, engaged with target audiences and boosted reach with strategic ad placements.

Customer Representative and Sales Associate

Wendy's
09.2022 - 08.2023
  • Provided customer experiences, ensured high quality product delivery and enhanced customer satisfaction by 20% and built enduring customer relationships
  • Achieved an average of 90%+ satisfaction rate during work tenure
  • Resolved 95% of incoming customer requests and problems, referring only most complex to office manager
  • Utilized product knowledge to sell complete products to customers: Accessed and updated inventory to locate and add stock and managed cash till during peak hours
  • Processed sales transactions with accuracy of 98% in person and responded to customers' inquiries about order status and problems
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Responded to customer calls and emails to answer questions about products and services.

Education

Post Graduate Degree - Marketing Management

Lambton College
Toronto, ON
05.2024

Bachelor of Business Administration (BBA) - Economics, Business Management, Operation management. Budgeting and distribution management. Marketing Research

Tribhuwan University
05.2020

Skills

  • Google Ads & Analytics Certified
  • Problem resolution
  • Microsoft Word and excel
  • A/B Testing
  • Pressure handling skills
  • Salesforce
  • Brand management skills
  • Hubspot
  • Email marketing and newsletter
  • Social media management
  • Data Analytics

Websites

Certification

  • Google Ads Search, Skill shop, 06/01/23
  • Google Ads Display, Skill shop, 06/01/23
  • Mimic Pro, Stukent, 11/01/22
  • CRM, Sales force, 03/01/23
  • Content marketing, Hubspot, 02/01/23
  • Advanced google analytics, 12/01/22
  • Fundamentals of Digital Marketing Certification, Google Digital Garage, 02/01/22

Skills And Qualifications

Semantics, TED Talks, Business Marketing, Hiking, Soccer, Badminton, Podcasts, Fluent in English, Nepali, Hindi

Timeline

Customer Representative and Sales Associate

Wendy's
09.2022 - 08.2023

Digital Marketing Assistant

Digital Gurkha
10.2021 - 05.2022

Post Graduate Degree - Marketing Management

Lambton College

Bachelor of Business Administration (BBA) - Economics, Business Management, Operation management. Budgeting and distribution management. Marketing Research

Tribhuwan University
  • Google Ads Search, Skill shop, 06/01/23
  • Google Ads Display, Skill shop, 06/01/23
  • Mimic Pro, Stukent, 11/01/22
  • CRM, Sales force, 03/01/23
  • Content marketing, Hubspot, 02/01/23
  • Advanced google analytics, 12/01/22
  • Fundamentals of Digital Marketing Certification, Google Digital Garage, 02/01/22

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