MUKESH KUMAR
Edmonton,AB
Summary
Experienced supply chain professional with 7+ years of expertise in logistics, inventory management, and process optimization. Proficient in managing all aspects of the supply chain, leading diverse teams, and consistently exceeding performance targets in fast-paced environments. Skilled in WMS, Microsoft Office Suite, and cold chain logistics. Committed to upholding safety standards and operational efficiency.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Fleet Coordinator
Western Materials Handling & Equipment Ltd
03.2025 - 07.2025
- Managed scheduling and preventive maintenance for forklifts and material handling equipment using SILK and XALT fleet management software.
- Tracked service records, created work orders, and monitored equipment performance to minimize downtime.
- Used HubSpot to coordinate service communications, log customer interactions, and streamline follow-ups.
- Collaborated with technicians, sales, and customer service to ensure timely repairs and proactive client support.
- Followed standardized repair procedures and documentation protocols to ensure consistency, quality, and safety compliance.
- Organized routine maintenance tasks to ensure Rental Fleet remained in optimal working condition throughout their service life.
- Facilitated cross-functional collaboration between departments to improve overall logistics operations.
Logistics Coordinator
ILSCI, C50
03.2022 - 01.2025
- Provide guidance, support, and training to all stakeholders to ensure the delivery of exceptional customer service within a fast-paced environment.
- Delivered 100% on-time responses to internal and external stakeholder inquiries, enhancing client satisfaction.
- Collaborated with the operations team to meet targets (LTL, TL) and objectives, achieving consistent performance improvements.
- Supported customer service teams in addressing escalated issues, ensuring prompt resolutions and client satisfaction.
- Prepared comprehensive reports on inventory trends, operational performance, and variance analysis for senior leadership.
- Interfaced with clients and carriers to provide notifications for pickups, including readiness for pickup and managing loads not picked up from prior dates through platforms like CN and CP websites.
Logistics Supervisor
Vernico Products Ltee
04.2020 - 03.2022
- Led a team of 15 employees , overseeing daily operations including shipping,receiving,replenishment and inventory Control.
- Maintained inventory accuracy at 99.9%, ensuring efficient stock management and replenishment processes.
- Improved order picking and delivery times by 15% through strategic resource allocation and effective route planning.
- Assisted the Warehouse Manager in budget preparation, effectively managing costs and improving financial performance.
- Championed Environmental, Health, and Safety (EHS) performance by setting an example and holding teams accountable to policies and requirements.
- Monitored and initiated training activities to improve team performance and ensure adherence to proedures.
Warehouse Associate
Vernico Products Ltee
08.2018 - 03.2020
- Organized and inventoried incoming shipments, achieving a 98% inventory accuracy rate.
- Maintained quality control standards, reducing return rates by 10%.
- Operated material handling equipment, increasing operational efficiency by 15%.
- Conducted cycle counts, contributing to 99% accuracy in inventory records.
- Coordinated with vendors and freight carriers to ensure timely delivery of materials.
- Implemented improved packaging methods, reducing damage during transit by 12%.
Education
Post-Baccalaureate Diploma - Software Testing
Matrix College Of Management, Technology And Healthcare Inc
02-2020
BBA - Business Administration, Management and Operations
Guru Nanak Dev University (GNDU)
06-2017
Skills
- Supply Chain Solutions
- Cross-Department Collaboration
- Leadership and Team Management
- Strong Verbal and Written Communication
- Sales Strategy and Revenue Growth
- Quality Control & Data Analysis
- Safety Leadership and Rule Compliance
- Regulatory compliance awareness
- Fleet management expertise
- Technical operations optimization
- CRM software proficiency
- Procurement knowledge
Certification
Dispatch Specialist 05/2022, Rai Dispatch Training
Timeline
Fleet Coordinator
Western Materials Handling & Equipment Ltd
03.2025 - 07.2025
Logistics Coordinator
ILSCI, C50
03.2022 - 01.2025
Logistics Supervisor
Vernico Products Ltee
04.2020 - 03.2022
Warehouse Associate
Vernico Products Ltee
08.2018 - 03.2020
Post-Baccalaureate Diploma - Software Testing
Matrix College Of Management, Technology And Healthcare Inc
BBA - Business Administration, Management and Operations
Guru Nanak Dev University (GNDU)
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