Summary
Overview
Work History
Education
Skills
Timeline
Generic

MUKESH KUMAR

Surrey,BC

Summary

Articulate Sales Support Supervisor with 2 years of experience directing support staff to assist sales team by effectively managing business interactions. Drove departmental initiatives to update and follow up on sales pipeline and data clean-up efforts. Successfully prioritized workload and handled multiple tasks with attention to detail.

Overview

8
8
years of professional experience

Work History

SALES SUPPORT SUPERVISIOR

STAPLES
- Current
  • Partners with management to set sales goals and targets
  • Ensures team understands connection between store financial success and bonus programs
  • Leads, promotes and coaches selling and cultivates an inspired selling culture with aisles associates
  • Maximizes sales opportunities by leveraging the sales capabilities of associates by using current selling techniques and company programs
  • Accountable for training and coaching associates
  • Partners with management to performance manage direct reports including documentation
  • Responsible for closing and opening of the store
  • Actions procedures to uphold company merchandising standards
  • Accountable for product flow to the sales floor, replenishment of merchandise and organization of Midstocks and overstocks
  • Responsible for the out of stock procedures to maintain replenishment
  • Accountable for the input and integrity of appropriate paperwork
  • Responsible to forward for approval to appropriate manager and/or home office
  • Oversees the coordination and execution within the receiving area and maximizes department productivity.

Problem Solver

AMAZON
12.2020 - 02.2022
  • Problem solvers fix different situations that can't be done at the sort stations, like received products or work with the workflow spreadsheet
  • Troubleshoot and resolve problems that an associates encounter with inventory; including printing ASIN labels, damage out products and adding expiration dates to food and health products
  • Resolve issues in a timely manner
  • Use Excel to track problem solve issues efficiently and accurately
  • Working on HAZMAT products
  • Target achiever.

Crew Member

Wendy’s
05.2020 - 10.2020
  • Work in the kitchen preparing food and at the front counter helping customers through the ordering process
  • Operating a cash register, running the drive-thru, cooking MEAT and other menu items, cleaning the restaurant, and completing other assigned tasks.

Supervisior

Noel Leeming
Auckland
01.2016 - 11.2016
  • Working with management on different role and giving coaching to new AA’s to work well
  • Helps in hiring new Associates
  • Ensure that each customer receives outstanding service by providing a friendly environment
  • Help customers with complaints and questions
  • Helping customers understand the product and answering questions.

Education

Business Management -

Cape Breton University
01.2020

Electronics and Communication Engineering -

CGC Landran college
01.2014

Skills

  • Proficient in working with MS Office (Includes Word, PowerPoint, Excel, Outlook & Project)
  • Time Management
  • Critical Thinking
  • Sales Strategy Development
  • Solution Selling
  • Account Management
  • Customer Retention
  • Direct Sales
  • Sales Presentations
  • Sales Management
  • Sales Training

Timeline

Problem Solver

AMAZON
12.2020 - 02.2022

Crew Member

Wendy’s
05.2020 - 10.2020

Supervisior

Noel Leeming
01.2016 - 11.2016

SALES SUPPORT SUPERVISIOR

STAPLES
- Current

Business Management -

Cape Breton University

Electronics and Communication Engineering -

CGC Landran college

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MUKESH KUMAR