Mukesh Kumar
Brampton,ON
Summary
Hardworking and enthusiastic trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
1
1
year of professional experience
Work History
Crew Member
Sauga bar x-Change
04.2023 - Current
- Managed inventory and reduced waste: Optimized successfully ingredient ordering processes, resulting in a 10% reduction in food waste
- Work in Tandoor and grill station in a 50-seat fine dine restaurant Indian and Hakka restaurant, with experience in cooking poultry and sea food
- Awarded “Line cook of the Month” 5times out of 4-line cooks, consistently receiving positive response from costumer for good quality and taste of food which is presented in an organized way for dine in
- Quality and safety adherence: Maintained a proper compliance rate with food safety and quality standards, contributing to the location's outstanding health inspection record
- Team collaboration: Worked as part of a close-knit team to achieve 98% on-time order deliveries, showcasing effective teamwork and communication skills
- Customer satisfaction: Received positive customer feedback and maintained a high customer satisfaction rating, highlighting a commitment to service excellence
- Food Safety Compliance: Maintained a compliance rate with food safety and quality standards, ensuring the consistent delivery of safe and high-quality products to customers
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
Associate
Amazon
10.2022 - 01.2023
- Proved successful working with tight deadlines and fast-paced atmosphere
- Collaborated with team members to achieve targeted results
- Maintained energy and enthusiasm in a fast-paced environment
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record
- Compressed waste cardboards using a compressor
- Performed all cleaning duties for facilities using provided ServiceMaster products, tools and procedures
- Exceeded goals through effective task prioritization and great work ethic
- Maintain inventory of supplies and equipment
- Opens and locks facilities, enable and disable security system as required
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
- Served as corporate liaison for finance, IT and marketing departments.
- Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
- Ordered and distributed office supplies while adhering to fixed office budget.
- Drafted common document templates to reduce time spent creating documents from scratch.
- Proofread and edited documents for accuracy and grammar.
- Performed wide-ranging administrative, financial and service-related functions.
- Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Developed and implemented strategies to streamline office operations.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Streamlined office operations by effectively monitoring and addressing client correspondence and data communications.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Trained and supervised employees on office policies and procedures.
- Increased profitability and productivity by minimizing downtime and streamlining quality control procedures.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Volunteered to help with special projects of varying degrees of complexity.
- Completed daily logs for management review.
- Increased customer service success rates by quickly resolving issues.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Generated sales reports and presentations for senior management.
- Created promotional materials to advertise products and services.
- Monitored customer service metrics and performance indicators to identify areas of opportunity.
- Analyzed customer data to identify trends and anticipate customer needs.
- Utilized customer feedback to improve product offerings.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Created solutions for customers to satisfy specific needs, quality and budget.
- Maintained relationships with customers to maximize sales opportunities.
- Identified customer needs and wants to enhance customer experiences and boost sales.
- Trained and mentored junior staff on customer service strategies and techniques.
- Managed customer relations through communication and helpful interactions.
- Provided product price information to customers.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
- Championed a culture of continuous learning, fostering professional development opportunities for staff members to enhance their skills and knowledge.
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Contributed to risk mitigation efforts through careful analysis of potential threats to operations or profitability, recommending appropriate action plans when necessary.
- Assisted in recruiting top talent for various positions within the company, contributing to a high-performing workforce capable of meeting business goals effectively.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Collaborated cross-functionally to develop new products, leading to an expanded product portfolio for the company.
- Managed a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
- Implemented data-driven decision-making strategies, improving overall business performance.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Led training sessions for new employees to ensure smooth integration into the company culture and workflow.
Education
Supply Chain Management Graduate Certificate - Supply Chain
Northern College of Applied Arts And Technology Pures Campus
Scarborough04.2024
Bachelor of Pharmacy - Medicinal And Pharmaceutical Chemistry
Shivalik College of Pharmacy (Punjab Technical University)
Punjab, India01.2019
Skills
- Uncompromising safety-first attitude
- Dependable time-management expertise
- Effective verbal/written communication ability
- Skilled in multitasking and prioritizing
Affiliations
- Member, Canadian Institute of Supply Management (CIPS)
- Volunteer, Spanish Spark Festival
- Organizer, Indian Red Cross Society
Coursework
- Supply Chain Optimization
- Inventory Management and Demand Forecasting
- Vendor Relationship Management
- Global Supply Chain Management
- Case Study: Optimizing the Supply Chain of a Pharmaceutical Company
References
Upon Request
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Timeline
Crew Member
Sauga bar x-Change
04.2023 - Current
Associate
Amazon
10.2022 - 01.2023
Supply Chain Management Graduate Certificate - Supply Chain
Northern College of Applied Arts And Technology Pures Campus
Bachelor of Pharmacy - Medicinal And Pharmaceutical Chemistry
Shivalik College of Pharmacy (Punjab Technical University)
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