Mukesh Kumar
Brampton
Summary
Customer-focused Server Manager committed to offering best in fine-dining and family restaurant experiences. Knowledgeable and hands-on professional with expertise in complete serving and front-of-house operations. Cultivates satisfied and loyal clientele, resulting in bustling operations and ever-increasing sales volume. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
1
1
year of professional experience
Work History
Assistant Manager and Server
Karahi Boys
02.2023 - Current
- Welcomed and greeted guests before presenting special menu items to clients.
- Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Reviewed sales and gross profit report to assess company efficiency.
Receptionist
NutraNorth
11.2022 - 01.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Handled cash transactions and maintained sales and payments records accurately.
Customer Service Representative
The Source (Bell) Electronics
08.2022 - 11.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Maintained up-to-date knowledge of product and service changes.
- Managed over 50 customer calls per day.
Education
High School Diploma -
Cambrian@ Hanson College
North York, ONSkills
- Restaurant Operation
- Practice Management
- Disciplinary Action
- Sales Expertise
- Customer Inquiries
- Inbound and Outbound Calling
- Project Management
- Customer Service
- Event Coordination
- Voice Communications
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Assistant Manager and Server
Karahi Boys
02.2023 - Current
Receptionist
NutraNorth
11.2022 - 01.2023
Customer Service Representative
The Source (Bell) Electronics
08.2022 - 11.2022
High School Diploma -
Cambrian@ Hanson College
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