Mukesh Kumar
Amber Trail, Winnipeg,Canada
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Experienced, personable leader in food/hospitality. Skilled in team management, risk assessment, and customer service. Seeking role at Harmony Restaurant to contribute energy and expertise, excel under pressure, and drive success in a dynamic team. Excited to grow and dedicate myself to new opportunities.
Overview
5
5
years of professional experience
Work History
Front Desk/Receptionist
Harmony Hotel & Restaurant
Hisar, HR
09.2021 - 05.2023
- Greeted and seated customers, providing menus and daily specials information.
- Took food and beverage orders and accurately communicated them to the kitchen staff.
- Ensured timely delivery of orders, providing exceptional service to guests.
- Handled cash and credit card transactions, maintaining a balanced cash drawer.
- Assisted in setting up and cleaning tables, restocking supplies, and maintaining a clean dining area.
- Received commendation from management for consistently receiving positive feedback from customers.
Sales Associate
Mega Mart
Hisar, HR
08.2018 - 12.2020
- Assisted customers in finding products and provided information about promotions and discounts
- Processed customer purchases and handled cash and credit card transactions
- Maintained the organization and cleanliness of the store, restocking shelves as needed
- Collaborated with team members to achieve daily sales targets and improve customer satisfaction.
- Handled customer complaints in a professional manner.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
Education
International Business Program - Business
10.2024
Bachelor in Science - Science
07.2018
Skills
- Team Leadership
- Adaptability & Composure
- Problem Solving
- Effective Communication
- Cash Handling & Accuracy
- Inventory Management
- Enhanced Guest Experience
- Multitasking
- Professionalism
- Technology Proficiency
- Time Management
- Collaboration
- Customer Focus
- Appointment Confirmation
- Front Office Management
Languages
English
Professional
Hindi
Native/ Bilingual
Punjabi
Professional
Additional Information
- Short-term Computer Certificate: MS Office Word and Tally
- First Aid and Home Nursing Certificate: Red Cross Society
Availability
• Available for work on Tuesday to Friday after 5:00 PM.
• Available full-time work on Saturday to Monday.
Affiliations
- I actively volunteered as a Front Desk Coordinator in a recurring Community Event organized by the Guru Nanak Sahib committee, utilizing my hospitality skills to create a welcoming atmosphere for attendees.
- Engaged with guests, addressing any inquiries, and providing a friendly atmosphere.
- Assisted in setting up and ensuring a smooth flow of service.
- Served food and beverages to attendees during community events.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Front Desk/Receptionist - Harmony Hotel & Restaurant
09.2021 - 05.2023
Sales Associate - Mega Mart
08.2018 - 12.2020
RRC Polytech - International Business Program, Business
KUK - Bachelor in Science, Science
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