MUKAL Kumar SACHDEVA

Dynamic operations coordinator with a proven track record at Farmer Freight Transport, excelling in route optimization and regulatory compliance. Adept at enhancing customer service and staff training, I leverage strong communication and problem-solving skills to drive efficiency and elevate service quality. Committed to achieving operational excellence and fostering team collaboration.

• Participated in college activity during big function to maintain proper discipline.
• Promoted tree plantation awareness to communities and planted trees to support sustainable development initiatives.
• Fundraised and collected donations for not-for-profit organization.

• Farmer Freight transport, ON, Canada, 11/01/24, Present, Coordinate delivery routes and pickup locations with the manager., Obtain route clearance from the highway authorities., Conduct pre- and post-trip inspections and get the vehicle serviced on a regular basis., Maintain the truck's cleanliness and appearance. Find and fix minor problems.
• Second assistant manager, Mc Donald, Hanover, ON, Canada, 05/01/19, 11/01/24, Supervise team members to ensure the quality of service; maintain exceptional client/vendor relationships., Supervise kitchen activities to ensure the quality of food; provide the service according to the company standard., Hire, train, and schedule the activities of food service personnel., Investigate and resolve complaints akin to food service and quality; maintain inventory and ensure adequate stocks.
• Assistant Manager, Circle k & Shell, Hanover, ON, Canada, 04/01/18, 12/01/22, Increases sales by showing customers products and merchandise., Gives advice, responds to inquiries, obtains required goods, and completes payment processes to assist clients., Ordering ITL cigarettes in PDI and retail merchandising through the Core-Mark online web portal., Provided customers with information on products and services provided by the company.
• Retail Sales Associate, The source, Hanover, ON, Canada, 09/01/19, 05/01/20, Serves customers by helping them select products., Drives sales through engagement of customers, suggestive selling, and sharing product knowledge., Greets and receives customers in a welcoming manner., Responds to customers’ questions., Directs customers by escorting them to racks and counters., Provides outstanding customer service., Documents sales by creating or updating customer profile records.
• Customer Service Rep/cashier, Tim Horton’s, Toronto, Canada, 11/01/17, 04/01/18, Greeted customers as they approach the counter and presented them menus., Assisted customers in choosing items from the list by providing them with information on ingredients and cooking styles., Took orders for food items and beverages and gave billing information., Processed cash and credit card transactions and tender change and receipts.