Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mukaila Arogundade

Peterborough,ON

Summary

Enthusiastic [Job Title] willing to take on any task to help organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills. Effective at working in fast-paced grocery environments to restock and arrange merchandise in an appealing way. Upbeat and friendly team player with a good attitude and willingness to take on any task. Results-driven Overnight Stocker motivated to support sales and customer service areas by keep merchandise well-stocked and attractively arranged for purchase. Motivated Overnight Stocker brings [Number] years of warehouse and merchandising experience. Stays on top of tasks in self-directed environments. Proven history of following planograms to quickly display merchandise on sales floor. Hardworking [Job Title] skilled in managing stock and merchandising products. Expert in assisting customers, multitasking and handling high-volume work. Well-versed in [Type] environments. Dependable [Job Title] with terrific work ethic and expertise in managing tasks in quick-paced settings. Drove customer loyalty by promptly offering assistance. Committed to engaging customers and maintaining positive, customer-focused store environment. Reliable and upbeat [Job Title] successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

5
5
years of professional experience

Work History

Overnight Associate

Global
10.2019 - 12.2023
  • Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.
  • Maintained neat, organized stockroom free of hazards.
  • Inspected inventory to identify shortages and maintain consistent inventory.
  • Received, sorted and processed incoming stock and materials to prepare the stock for storage or shipment.
  • Conducted daily inventory counts and verified accuracy of product levels.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Managed efficient cash register operations.
  • Used in-store system to locate inventory and place special orders for customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Wrapped, boxed and weighed bakery department products.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Prioritized helping customers over completing other routine tasks in store.
  • Developed strong rapport with customers and created positive impression of business.

Store Associate

Global
03.2019 - 09.2021
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Answered questions about store policies and addressed customer concerns.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Worked with loss prevention in monitoring shopper behavior.
  • Maintained tidy and organized store to comply with cleanliness standards.
  • Logged reports, expenses, receipts, and sales in company database.
  • Increased sales and customer satisfaction through personalized servicing.
  • Briefed customers regarding shop promotions and discounts by providing coupons and flyers to increase sales.
  • Evaluated prices and conducted audits to detect and correct price discrepancies.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Used in-store system to locate inventory and place special orders for customers.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Developed strong rapport with customers and created positive impression of business.
  • Wrapped, boxed and weighed bakery department products.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

Education

Associate of Science - Finance

Federal Polytechnic Offa
Offa, Nigeria
06.2008

Skills

  • Equipment Operation
  • Inventory Counts
  • Stock Replenishment
  • Stock Rotation
  • Production Documentation
  • Safety Awareness
  • Customer Relationship Management
  • Product Restocking
  • Stocking Shelves
  • Product Inspection
  • Customer Assistance
  • Store Organization
  • Flexible Hours
  • Reliable and Responsible
  • Team Cooperation
  • Adaptable and Flexible
  • Security Practices
  • Goal-Driven
  • Register Opening and Closing
  • Honest and Dependable
  • Friendly and Helpful
  • Safety and Cleanliness Standards
  • Special Order Coordination

Languages

English
Professional Working

Timeline

Overnight Associate

Global
10.2019 - 12.2023

Store Associate

Global
03.2019 - 09.2021

Associate of Science - Finance

Federal Polytechnic Offa

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Mukaila Arogundade