Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mujtaba Saeed

Sacramento

Summary

Dynamic professional with extensive experience at Lowe's, excelling in inventory management and complaint resolution. Proven track record in enhancing team efficiency and customer satisfaction. Skilled in returns processing and payment processing, fostering strong customer relationships while mentoring staff to achieve operational excellence. Committed to driving productivity and maintaining high service standards.

Overview

10
10
years of professional experience

Work History

Cashier

Lowe's
02.2025 - Current

Dealing with customers, returning products and dealing with money. Operating cash register.

Department Supervisor

Lowe's
04.2015 - 08.2024
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Maintained stock of items, cleanliness, organization, and provided excellent customer service.
  • Built and designed large displays weekly to promote specific products.
  • Wrote out weekly schedules to maintain coverage levels for expected demands.
  • Oversaw daily operational performance of [Type] team.
  • Promoted culture focused on encouraging staff to develop skills and abilities.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Mentored new sales associates to contribute to store's positive culture.
  • Managed team of 10 employees, delegated tasks and held each employee accountable for completing assignments.
  • Handled cash register, returns, and refunds.
  • Built relationships with current customers to maintain goodwill and gain additional business.
  • Assigned tasks and established work schedules to staff to cover operational needs.
  • Marked-down clearance items and relocated merchandise to proper store areas.

Education

High School Diploma -

Sacramento High School
Sacramento, CA
05-1995

Skills

  • Returns processing
  • Drawer balancing
  • Product restocking
  • Inventory control
  • Refund handling
  • Sales transactions
  • Loyalty program promotion
  • Cash register systems
  • Payment processing
  • Inventory management
  • Complaint resolution
  • Refunds and exchanges

Languages

Urdu
Full Professional

Timeline

Cashier

Lowe's
02.2025 - Current

Department Supervisor

Lowe's
04.2015 - 08.2024

High School Diploma -

Sacramento High School
Mujtaba Saeed