Managed door-to-door and B2B sales for Rogers Telecommunications.
Warehouse Manager
TNY Auto Parts
05.2023 - 06.2024
Managed warehouse logistics and coordinated parts deliveries to garages.
Customer Service & Data Analyst Lead
Fair Price Auto Parts Inc
08.2020 - 04.2021
Provided customers with accurate parts information, including pricing and technical specifications.
Outbound Telephone Interviewer
KGS Research
05.2020 - 08.2020
Conducted market research and customer satisfaction surveys over the phone with fluency in English.
TDSB FOYT Robotics Mentor
East View Public School
06.2019 - 09.2019
Prepared lesson plans, coordinated with staff, and taught programming to children aged 9-14 using SPHERO and DashBots with Scratch.
Driveway Sealing/Customer Service
Canadian Property Stars
06.2018 - 08.2019
Specialized in core aeration, power raking, dethatching, and driveway sealing services across Ontario.
Guiding Stars Facilitator
TDSB Beyond 3:30 Program
02.2019 - 06.2019
Worked to prepare students at Charles Gordon JPS for high school by helping them find a sense of belonging, enhancing self-esteem, and developing social and emotional skills.
Education
Ontario Secondary School Diploma -
David and Mary Thomson C.I
06.2020
Bachelor of Science - Computer Science September 2023 - Present
Ontario Tech University
Oshawa, ON
Skills
Market research
Data analysis
Customer service
Communication skills
Team leadership
Task prioritization
Multitasking Abilities
Problem solving
Timeline
Marketing Manager
Rogers - NovaLink
07.2024 - 06.2025
Warehouse Manager
TNY Auto Parts
05.2023 - 06.2024
Customer Service & Data Analyst Lead
Fair Price Auto Parts Inc
08.2020 - 04.2021
Outbound Telephone Interviewer
KGS Research
05.2020 - 08.2020
TDSB FOYT Robotics Mentor
East View Public School
06.2019 - 09.2019
Guiding Stars Facilitator
TDSB Beyond 3:30 Program
02.2019 - 06.2019
Driveway Sealing/Customer Service
Canadian Property Stars
06.2018 - 08.2019
Ontario Secondary School Diploma -
David and Mary Thomson C.I
Bachelor of Science - Computer Science September 2023 - Present