Seasoned and motivated professional with experience in logistics and
warehouse operations management. Proven track record successfully managing
and leading teams, maintaining customer satisfaction, and meeting
short-term and long-term performance goals. Skilled at streamlining
operations, decreasing costs, and driving process improvements. Adept
at using data analysis to drive decision-making and continuous
improvement.
Overview
6
6
years of professional experience
1
1
Certification
Work History
OPERATIONS SUPERVISOR
WALMART LOGISTICS - DISTRIBUTION CENTER
Mississauga, ON
10.2021 - Current
Exceeded Expectations in yearly performance review
Evaluated resource needs and managed resource deployment
Collaborated with management on departmental policies development and implementation
Planned, scheduled, and assigned work activities for personnel
Established area-specific standard operating procedures (SOPs) and processes and ensures department employees are adequately trained in their proper execution
Worked closely with on-site Human Resources department to address employee performance issues in accordance with policies
Monitoring and analyzing the daily productivity report (TPR), the key performance indicators (KPIs), and employee productivity reports
Overseeing daily loading and unloading of outbound trailers, replenishing of pallets, inventory management and supervising work of teams
Managed high workload with consistent record of achieving deadlines and production targets
Implemented work processes and safety standards meeting regulatory requirements
Developed and implemented process improvements that increased productivity by 10%.
Performed data analysis to identify potential areas of inefficiency and cost reduction.
RECEIVING CLERK
WALMART LOGISTICS - DISTRIBUTION CENTER
Mississauga, ON
06.2020 - 10.2021
Assisting with general receiving process
Computer and Data Entry using Door sheet program and YMS
Loaded and unloaded delivery trucks and containers.
CREDIT ACCOUNTANT
DAL GROUP CO. LTD
Khartoum
12.2017 - 12.2019
Preparing daily operations volume reports
Managed accounts receivable and accounts payable, assisting with transactional-level tasks
Increased customer satisfaction by resolving Electronic payment issues
Cash flow posting and allocation in SAGE ERP system
Overseeing cash transactions for more than 10 branches.
Education
Bachelor of Arts - Business Administration - Finance
NATIONAL RIBAT UNIVERSITY
Khartoum, Sudan
07.2017
Skills
Team Training
Logistics Expertise
Warehouse Operations
Employee Development
Organizational Structuring
Individual and Team Goals
Data Communications
Business Leadership
Operations Oversight
Social Perceptiveness
Operations Management
Certification
Harvard Manage Mentor - Harvard Business Publishing. July 2022
Developing Employess
Digital Intelligence
Michigan State University - The Eli Broad College of Business. November 2023
Supply Chain Management I
CPR/AED/First Aid
Languages
English
Arabic
References
References available upon request
Timeline
OPERATIONS SUPERVISOR
WALMART LOGISTICS - DISTRIBUTION CENTER
10.2021 - Current
RECEIVING CLERK
WALMART LOGISTICS - DISTRIBUTION CENTER
06.2020 - 10.2021
CREDIT ACCOUNTANT
DAL GROUP CO. LTD
12.2017 - 12.2019
Bachelor of Arts - Business Administration - Finance
NATIONAL RIBAT UNIVERSITY
Harvard Manage Mentor - Harvard Business Publishing. July 2022
Developing Employess
Digital Intelligence
Michigan State University - The Eli Broad College of Business. November 2023
Supply Chain Management I
CPR/AED/First Aid
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