Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Additional Information
Timeline
Generic

Mujin Yu

Summary

Reliable and upbeat Business development manager successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Used Car Salesman

UC Auto
03.2023 - Current
  • Informed customers of promotions to increase sales productivity and volume.
  • Negotiated prices, terms of sales and service agreements.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Developed strong rapport with customers and created positive impression of business.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Coached sales team to drive traffic through phone and online appointments and referrals to meet or exceed sales targets.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Used in-store system to locate inventory and place special orders for customers.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Performed cash, card and check transactions to complete customer purchases.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Tallied cash drawer at beginning and end of each work shift.
  • Handled cash with high accuracy and took care to check bills for fraud.

Business Development Manager

Beijing Zhongjin Guolian Technology Development Co., Ltd
03.2020 - 12.2022
  • Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
  • Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
  • Drove sales by developing multi-million dollar contract sales.
  • Managed accounts to retain existing relationships and grow share of business.
  • Performed client research and identified opportunities for account growth, account penetration and market expansion.
  • Directed sales support staff in administrative tasks to help sales reps close deals.
  • Communicated product quality and market comparisons by creating sales presentations.
  • Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
  • Built relationships with customers and community to establish long-term business growth.
  • Delivered recommendations to long-term accounts to promote brand awareness to key audience.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Managed revenue models, process flows, operations support and customer engagement strategies.
  • Developed process to analyze customer feedback to incorporate insights into product development strategies.
  • Negotiated and closed long-term agreements with new clients in assigned territory.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
  • Generated new business with marketing initiatives and strategic plans.

Marketing Manager

G.58city.com
01.2019 - 12.2019
  • Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
  • Used data analytics to track lead generation campaigns and improve quality.
  • Managed workflow between staff, coordinating documents, planning, and creative material distribution.
  • Launched successful digital marketing campaigns that achieved goals for increased website traffic.
  • Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
  • Improved website visibility through development and implementation of SEO strategies.
  • Worked with graphic designers and writers to establish theme and tone for content.
  • Created and managed social media campaigns to increase brand engagement.
  • Mentored local personnel on best practices and protocols to maximize productivity.

Car Salesman

Wille Dodge Chrysler Jeep Ram
08.2018 - 01.2019
  • Completed registration paperwork and sales documentation.
  • Wrapped, boxed and weighed bakery department products.
  • Managed efficient cash register operations.
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Developed strong rapport with customers and created positive impression of business.
  • Engaged in friendly conversation with customer to better uncover individual needs.

Sales and Business Development Manager

Lawn Barber Ltd
02.2018 - 08.2018
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.
  • Prepared sales presentations for clients showing success and credibility of products.
  • Built relationships with customers and community to establish long-term business growth.
  • Qualified leads by scheduling introductory discovery meetings and calls.
  • Prioritized helping customers over completing other routine tasks in store.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Sales Representative

Hudson's Bay
12.2017 - 02.2018
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Logged reports, expenses, receipts, and sales in company database.
  • Assisted customers with locating and choosing merchandise in store departments.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Recommended merchandise to customers based on needs and preferences.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card and check transactions to complete customer purchases.
  • Informed customers of promotions to increase sales productivity and volume.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Tallied cash drawer at beginning and end of each work shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.

Education

BBA - accounting

Camosun College
Victoria
12.2017

High school diploma -

Breama College

Skills

  • Strong Communication and Interpersonal Skills
  • Registration Paperwork
  • Brand Promotion
  • Team Cooperation
  • Merchandise Financing
  • Trade-In Quotes
  • Retail Metrics and Goals
  • Customer Relationship Management
  • Speech Clarity
  • Flexible Hours
  • Register Opening and Closing
  • Customer Preferences
  • Sales Records Management
  • Sales Promotion
  • Sales Contracts
  • Meeting Sales Goals
  • Customer Service
  • Cash Counting
  • Excellent Written and Verbal Communication
  • Financial Transactions
  • Cash Register Operations
  • Shrinkage Prevention
  • Money Transfer Systems
  • Customer Needs Assessment
  • Documentation and Recordkeeping
  • Cash Handling
  • Maintaining Clean Work Areas
  • Creative Solutions
  • Quality Control
  • GoldMine CRM
  • Prospect Targeting
  • Coaching and Mentoring
  • Report Preparation and Presentation
  • Payroll and Benefits Administration
  • Adobe Software
  • Analyzing Performance
  • Investment Timing
  • Economic Influence Assessments
  • Sage 50 Accounting Software
  • Strong Organization
  • Data Aggregation Processes
  • Monitoring Expenditures
  • Financial and Operational Reporting
  • Financial Strategy Management
  • Research
  • Invoice Preparation and Processing
  • Report Transcription
  • Multi-Line Phone Talent

Websites

Accomplishments

  • Collaborated with team of 21 in the development of Green Island Project in China.
  • Accomplished 500 million CAD worth os assets through Green island Project in China for the company.
  • Managed a $300 million dollar federal grant and associated contract negotiations.

Additional Information

Willing to relocate

Able to work under high pressure working environment

Would love to study and get more certificate in the future based on position needs

Timeline

Used Car Salesman

UC Auto
03.2023 - Current

Business Development Manager

Beijing Zhongjin Guolian Technology Development Co., Ltd
03.2020 - 12.2022

Marketing Manager

G.58city.com
01.2019 - 12.2019

Car Salesman

Wille Dodge Chrysler Jeep Ram
08.2018 - 01.2019

Sales and Business Development Manager

Lawn Barber Ltd
02.2018 - 08.2018

Sales Representative

Hudson's Bay
12.2017 - 02.2018

BBA - accounting

Camosun College

High school diploma -

Breama College

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Mujin Yu