Mujda Azizi
Maple Ridge,BC
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
20
20
years of professional experience
Work History
Administrative Assistant
Fraser Health Authority
01.2024 - Current
- Coordinated office operations to enhance workflow efficiency and productivity.
- Developed and maintained filing systems for easy access to critical documents.
- Assisted in preparing reports and presentations for management review.
- Managed scheduling and calendar appointments for Respiratory Therapists and other disciplines
- Mentored junior administrative staff, providing training on best practices and tools.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Casual Unit Clerk
Fraser Health Authority
10.2019 - Current
- Managed patient records and ensured accuracy in data entry processes.
- Coordinated communication between healthcare providers and administrative teams.
- Streamlined appointment scheduling, reducing wait times for patients.
- Assisted in training new clerical staff on operational procedures and systems.
- Monitored inventory levels of medical supplies, facilitating timely replenishment orders.
- Implemented organizational systems that enhanced workflow efficiency within the unit.
Health Unit Coordinator
Providence Health
10.2011 - 01.2024
- Process doctor’s orders as necessary and Schedule appointments for patients
- Answering multiple phone calls and emails
- Organizing patient charts, unit administrative tasks
- Handle data management, record keeping, and correspondence functions of unit
- Psychiatric Assessment and Stabilization Unit
- Coordinated unit operations to enhance workflow efficiency and streamline communication among team members.
- Implemented scheduling systems to optimize resource allocation and minimize operational delays.
Instructor
Canadian Health Care Academy
07.2012 - 09.2014
- Instructor for the Unit Coordinator program 7 month program – ATD, Processing Medication Orders, Processing Lab orders, Processing Diagnostic orders & Processing Surgical Orders
- Prepare Lectures, quizzes, assignments and exams
- Mark Exams, quizzes, assignments
- 5 week practicum placement supervisor
- Resolving student obstacles and issues in class and practicum
- Maintained student files and practicum placements
- Advanced knowledge of computers, and different computer programs
- Unit Coordinator Program
Regional Sales Manager
Cast Globe
06.2005 - 09.2010
- Customer relations – answer phone calls and emails
- Accounts receivable/payable manager
- Regional sales manager for western Canada
- Prepared, processed, reviewed, maintained documents, reports and correspondence
- Opened new customer accounts and closed existing accounts at customers request
- Handled all customer complaints and issues with high professional courtesy.
- Cashed checks and processed deposits upon balance and signature verifications
Customer Service Representative
Western Transloading
01.2009 - 09.2009
- Maintained customer files
- Call and book trucks for transportation of containers
- Plan and arrange loading of containers and bags of product to be loaded
- Staffing for the loading of containers and products
Education
Honors Diploma - Nursing Unit Coordinator, Nursing Unit Coordinator Program
Canadian Health Care Academy
01.2010
Skills
- Proficient in written and verbal communication in Dari and English
- Over five years of administrative duties
- Strong collaboration and planning abilities
- Effective task management abilities
- Strong computer, task prioritizing and multi-tasking skills
- Skilled at handling emergencies, managing risks, and supervising medical emergencies
- Efficient data entry
- Strong technical computer skills
Languages
English
Native or Bilingual
Persian
Full Professional
Timeline
Administrative Assistant
Fraser Health Authority
01.2024 - Current
Casual Unit Clerk
Fraser Health Authority
10.2019 - Current
Instructor
Canadian Health Care Academy
07.2012 - 09.2014
Health Unit Coordinator
Providence Health
10.2011 - 01.2024
Customer Service Representative
Western Transloading
01.2009 - 09.2009
Regional Sales Manager
Cast Globe
06.2005 - 09.2010
Honors Diploma - Nursing Unit Coordinator, Nursing Unit Coordinator Program
Canadian Health Care Academy