Mujtaba Ilmi
B2B Sales Professional
Toronto
Summary
Sales professional with keen eye for client needs and robust understanding of market dynamics. Proven ability to develop and execute strategic plans that generate significant business growth. Known for fostering collaborative team environments and adapting to dynamic market conditions, with strong negotiation and communication skills.
Overview
16
16
years of professional experience
5
5
Certifications
5
5
Languages
Work History
Talent Acquisition Coordinator
Thomson Reuters
03.2022 - 01.2025
- Managed end-to-end recruitment operations for technical, applied research scientist, legal, tax & accounting, executive, and analyst roles across Canada, the U.S., and Europe
- Processed, reviewed, and edited offer letters, ensuring accuracy and compliance while coordinating with recruiters, hiring managers, and candidates for a seamless hiring experience
- Facilitated interview scheduling and oversaw background check processes, liaising with internal compliance teams and external vendors to ensure smooth onboarding
- Leveraged Microsoft CoPilot AI and collaborated with the digital team to optimize Workday (offer letters) and Rooster (interview scheduling), enhancing efficiency and user adoption
Field Marketing Representative
Milwaukee Tool
06.2018 - 07.2019
- Drove market expansion across Alberta and British Columbia, traveling extensively between Edmonton, Calgary, Fort McMurray, Vancouver, and other key regions to introduce Milwaukee products in new territories
- Developed procurement and logistics strategies for trade events, ensuring alignment with industry needs while maximizing competitive advantage
- Analyzed KPI reports to identify growth opportunities, optimizing sales strategies for key accounts and improving market penetration
- Managed operational and organizational needs, representing Milwaukee Tools at events and client meetings, often traveling via company car or flights to meet regional demands
- Measured success of field marketing initiatives using data-driven analyses, refining tactics based on key performance indicators.
- Collaborated closely with cross-functional teams including sales, operations, finance departments to ensure seamless execution of all field marketing efforts.
- Optimized event schedules to maximize impact in targeted markets while minimizing travel expenses.
- Coordinated logistics for promotional events, ensuring successful execution from planning to completion.
- Consistently surpassed monthly and quarterly goals, contributing to the company''s increased revenue.
Field Sales Representative
Techtronic Industries - TTI
04.2017 - 07.2019
- Acquire real state for company products in big-box distributors/retailers, increase company sales & brand awareness
- Maintained thorough knowledge of competitors'' offerings enabling effective communication of unique selling points during client interactions.
- Increased sales revenue by developing and maintaining strong relationships with clients in the assigned territory.
- Maintained responsibility for 6 accounts within assigned Edmonton Alberta territory, consistently touching base to assess needs and satisfaction.
Refugee Liaison Officer/Cultural Mediator
Internews Network
03.2016 - 06.2016
- Monitored and coordinated disaster response efforts at Moria Camp, Kara Tepe (Refugee Camps), in Lesvos & Athens during the peak Refugee Humanitarian Crisis in 2016.
- Developed strong working relationships with external partners, strengthening collaboration on joint initiatives.
- Managed conflict resolution, ensuring positive outcomes for all parties involved in disputes or disagreements.
- Supported organizational goals by facilitating the exchange of information among team members and departments.
- Provided guidance to new employees during onboarding process, expediting their integration into the organization.
- Maintained an open line of communication with clients, ensuring satisfaction and addressing any concerns promptly.
Branch Administrator/Automation
MRC Global - Canada
10.2014 - 11.2015
Cash Reconciliation Clerk-Finance (Contract)
Northlands
07.2014 - 10.2014
Customer Service Representative
Enterprise
06.2011 - 10.2013
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Maintained high levels of customer retention with proactive relationship-building strategies.
- Delivered exceptional service by consistently meeting or exceeding performance metrics for quality, speed, and accuracy.
Youth Peer Researcher Assistant (Contract)
Access Alliance Multicultural Health and Community Services
04.2009 - 04.2010
- Focus Group Interviews - Interpretation - Recruiting Participants
Education
Cybersecurity & Threat Management - Information Technology
Seneca College
09.2021 - 12 2022
Civil Engineering Technology - undefined
Humber College
01.2012 - 1 2014
Liberal Arts & Science Certificate - Liberal Arts and Sciences, General Studies and Humanities
George Brown College
01.2009 - 1 2010
Skills
- Business development and planning
- Sales strategy
- Customer service
- Business networking
Websites
Certification
Prompt Engineering with ChatGPT
Timeline
Talent Acquisition Coordinator
Thomson Reuters
03.2022 - 01.2025
Cybersecurity & Threat Management - Information Technology
Seneca College
09.2021 - 12 2022
Field Marketing Representative
Milwaukee Tool
06.2018 - 07.2019
Field Sales Representative
Techtronic Industries - TTI
04.2017 - 07.2019
Refugee Liaison Officer/Cultural Mediator
Internews Network
03.2016 - 06.2016
Branch Administrator/Automation
MRC Global - Canada
10.2014 - 11.2015
Cash Reconciliation Clerk-Finance (Contract)
Northlands
07.2014 - 10.2014
Civil Engineering Technology - undefined
Humber College
01.2012 - 1 2014
Customer Service Representative
Enterprise
06.2011 - 10.2013
Youth Peer Researcher Assistant (Contract)
Access Alliance Multicultural Health and Community Services
04.2009 - 04.2010
Liberal Arts & Science Certificate - Liberal Arts and Sciences, General Studies and Humanities
George Brown College
01.2009 - 1 2010
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