Muhydeen Opeyemi Azeez
Montreal,QC
Summary
Organized Volunteer Coordinator with proven expertise in keeping volunteer workers on-task. Talented in recruitment, hiring and onboarding substantial workforces to meet and exceed organizational demands.
Focused on running smooth programs with minimal turnover.
Overview
14
14
years of professional experience
Work History
Volunteer
Atwater Library And Computer Centre
03.2024 - Current
- Enhanced community engagement by organizing and leading outreach events.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Developed marketing materials for events, increasing public interest and attendance rates.
- Coordinated volunteer training sessions to ensure consistent delivery of services across teams.
- Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations.
- Maintained clean, neat, and operational facilities to serve program needs.
- Used strong interpersonal communication skills to convey information to others.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Provided IT support by setting up and maintaining computers and other necessary technology.
- Led group discussions and activities to meet different community needs.
Volunteer
Centre Greene
03.2024 - Current
- Maintained clean, neat, and operational facilities to serve program needs.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- help in contacting people in need of house material and clothings
Phone Repair Technician
Self-employed
04.2010 - Current
- Enhanced customer satisfaction by providing timely and efficient phone repair services.
- Reduced device downtime for clients by performing accurate diagnostics and swift repairs.
- Increased repeat business through excellent communication and explanation of repair process to customers.
- Maintained a well-organized workspace, ensuring all tools and parts were readily available for efficient repairs.
- Collaborated with team members to troubleshoot complex issues, resulting in successful resolutions.
- Stayed up-to-date on industry trends and emerging technologies to provide relevant solutions for customers'' phone problems.
- Streamlined repair processes by implementing effective time-management strategies and prioritizing tasks as needed.
- Assisted customers with setting up newly repaired devices, ensuring proper functionality before leaving the store.
- Educated clients on preventative measures to prolong the life of their mobile devices, reducing future repair needs.
- Developed strong relationships with suppliers, securing high-quality replacement parts at competitive prices.
- Conducted thorough quality control checks after each repair to guarantee optimal performance of devices.
- Trained new technicians in company procedures and best practices, fostering a cohesive team environment.
- Continuously improved technical skills through participation in training courses and workshops within the industry.
- Upheld strict adherence to company policies and procedures, maintaining a professional and consistent level of service for all clients.
- Installed and configured new devices and system components.
- i specialized on types of phones to the to the cheaps level
Computer Technician
Keysurft
06.2014 - 09.2020
- Enhanced system performance by conducting regular software and hardware updates.
- Resolved technical issues for clients through remote support, increasing customer satisfaction.
- Diagnosed and repaired hardware malfunctions, ensuring optimal computer functionality.
- Implemented data backup solutions to protect vital company information from potential loss.
- Provided timely and efficient IT support for staff members, reducing downtime and improving productivity levels.
- Installed necessary software programs to meet specific user needs and enhance workflow capabilities within departments.
- Trained new team members on best practices in managing computer systems effectively, fostering a culture of continuous learning among staff members.
- Performed troubleshooting to correct computer hardware and software malfunctions.
- Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
- Recommended new and replacement hardware and software purchases.
- Linked computers to network and peripheral equipment.
- Used diagnostic tools to identify hardware failures and replace non-functional components.
- Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Configured systems according to prescribed software and hardware frameworks.
- Replaced defective components and parts on malfunctioning computers and office machines.
- Updated and replaced outdated drivers and software for computers and office machines.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Assisted customers with technical support inquiries.
- Restored data on computers and office machines.
- Generated reports for customer service issues and repair records.
- Trained customer employees and managers on machine use and maintenance.
Education
Bachelor of Science - Political Science
National Open University of Nigeria
Nigeria02.2020
High School Diploma -
Keysurft Network Ltd
Abuja05.2014
Skills
- Answering Phones
- Operations Support
- Food Distribution
- Recordkeeping
- Community Engagement
- Volunteer Recruitment
- Computer Skills
- Telephone Etiquette
- Community Service
- Social Media Management
- Teamwork and Collaboration
- MS Office
- Adaptability and Dependability
- Documentation And Reporting
- Equipment Installation
Languages
English
Professional Working
Timeline
Volunteer
Atwater Library And Computer Centre
03.2024 - Current
Volunteer
Centre Greene
03.2024 - Current
Computer Technician
Keysurft
06.2014 - 09.2020
Phone Repair Technician
Self-employed
04.2010 - Current
Bachelor of Science - Political Science
National Open University of Nigeria
High School Diploma -
Keysurft Network Ltd
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