Muhtashim Iqbal

Work History

Therap Documentation Canada ULC

Mississauga, ON

03.2021 - 04.2023

Led 16-person Software development and QA team in developing and maintaining the State-wide Electronic Billing and claim submission system for Developmental Services in 5 States.
Oversaw the Integration and API based data interfacing with the Legacy Systems in multiple States.
Functioned as lead technical contact and SME for business & requirement analysis with customers.
Prepared Business Requirements Document (BRD) and Functional Requirement Documents (FRD).
Collaborated with project manager in creating detailed project plans and assisted in developing, scheduling and tracking project timeline.
Coordinated with project managers to manage and communicate change control requests.
Created, prioritized and tracked product backlog in Jira.
Created Test Plan and Collaborated with external Business team and QA for User Acceptance Testing (UAT) and Integration testing.
Planned and coordinated product releases with Development, QA, Database and Operations team.
Developed and Coordinated mitigation plans for potential system go-live issues.
Possess knowledge of health care services regulatory environment in compliance with HIPAA, ICD, MMIS

Therap (BD) Ltd.

Dhaka

11.2019 - 02.2021

Oversaw the Development and QA process of State Budget-Billing Implementation projects for 3 States in US.
Lead and managed the QA team at different phases of the Software Development Lifecycle to ensure proper implementation and delivery.
Steered the Business Analysis and requirement gathering process with internal stakeholders and customers.
Analyzed, documented, and maintained all functional and technical requirements for business process changes.
Collaborated with the product development teams for planning and developing feature enhancements of existing state billing systems.
Created and communicated the product roadmap, backlog and managed dependencies.
Provided detailed technical support and problem resolution to Internal support and State customers.

Therap (BD) Ltd.

Dhaka

10.2016 - 10.2019

Lead and manage a QA team of Software Engineers and conducting the complete functional and system testing of the application software
Collaborated with members of the Software Development team and assisted in designing the system according to the required specifications
Reviewed the functional design specifications and develop testing strategy and test plans for testing the application software
Developed test data and test environment and execute test cases for testing the performance, compatibility and reliability of the application.
Maintained the testing documentations based on the requirements and changes in the system
Monitored system changes and it's progress in Project Management applications and tracking issues in bug tracking tools
Provided technical assistance to the Business team and the customer support team in understanding critical issues

Therap (BD) Ltd.

Dhaka

11.2013 - 09.2016

Analyzing user feedback, defining features and developing design specifications in accordance with the business requirements.
Preparing and executing test automation scripts to automate manual testing process
Designing test environment to Conduct data migration testing and ensuring data consistency after a successful migration
Investigating issues and reproducing user reported issues for providing proper feedback

Therap (BD) Ltd.

Dhaka

11.2011 - 10.2013

Preparing and executing test cases for functional, compatibility, and performance testing of the system
Debugging critical system bugs and issues reported by the clients
Monitoring the performance of the software application using various tools and analyzing the results.