Muhtadi Alam
Calgary,Alberta
Summary
Highly motivated individual with a strong work ethic and experience handling high-pressure situations. Proven ability to work long hours and perform physically demanding tasks. Eager to contribute to a dynamic team and make a meaningful impact.
Overview
3
3
years of professional experience
Work History
Tutor
Paper
Montreal, Quebec
10.2022 - Current
- Provided high-quality tutoring services to students of various age groups, using virtual platforms. Demonstrated ability to adapt teaching methods and materials to a virtual environment, ensuring effective learning outcomes.
- Helped students understand complex mathematical and scientific concepts, building their confidence, and preparing them to excel in their academic pursuits.
- Utilized different methods such as audio and visual aids, lectures, demonstrations, or hands-on activities to enhance learning outcomes.
- Assessed student progress at each session, making recommendations that increased effectiveness of tutoring and lessons.
Customer Service Representative
University of Calgary Active Living
Calgary, Alberta
08.2021 - Current
- Active Living is part of the University of Calgary which provides campus recreation, health & wellness programs, and youth and community programming
- Being the first point of contact for clients, handling program registration and memberships, handling payments and monetary transactions, responding to emails and phone calls.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Leveraged MS Excel skills to input and compile data gathered from various sources.
Pavement Maintenance Technician
EverLine Coatings and Services
Calgary, Alberta
05.2023 - 08.2024
- Skilled in painting and maintaining parking lots and highways, ensuring adherence to safety standards and aesthetic quality. Demonstrated precision in line painting and surface preparation, contributing to enhanced road safety and usability.
- Actively participated in the maintenance and upgrade of Calgary's largest highway, gaining valuable experience in large-scale infrastructure projects. Collaborated with a team to efficiently manage traffic flow disruptions and execute repairs, demonstrating an ability to work effectively in high-pressure environments.
- Proven capability to handle physically demanding tasks, often working 14-hour shifts and continuous two-week periods. This experience underscores a strong commitment to job responsibilities and an exceptional ability to maintain performance and focus over extended work periods.
Education
Bachelor of Science - Computer Science
University of Calgary
Calgary, AB04-2025
Skills
- Creative Thinking
- Problem-Solving Skills
- Rapport Building
- Compliance
- Records Maintenance
- Positive and Professional
- Verbal and Written Communication
- Flexible Working Hours
- Technical Writing
- Project Management
- Records Management
- Resource Management
- Data Collection
- Appointment Scheduling
- Call Management
- Data Entry
- Scheduling
- Spreadsheets
- Client Relations
- Critical Thinking
- Team Development
- Adaptive Team Player
- Microsoft Excel
- Coding
- Report Writing
Affiliations
- Phi Gamma Delta
Languages
English
Native/ Bilingual
Bengali
Native/ Bilingual
Timeline
Pavement Maintenance Technician
EverLine Coatings and Services
05.2023 - 08.2024
Tutor
Paper
10.2022 - Current
Customer Service Representative
University of Calgary Active Living
08.2021 - Current
Bachelor of Science - Computer Science
University of Calgary
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