Muheen Seriki
St John's,Newfoundland
Summary
A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
SPAR supermarket
Lagos, Nigeria
06.2022 - 08.2022
- Interface effectively with a diverse customer base, communicate with patience and understanding, and propose ideal solutions for customer issues, resulting in a 20% reduction in cancellation rates.
- Met and exceeded customer satisfaction goals monthly.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Retail Sales Associate
Shoprite
Lagos , Nigeria
10.2021 - 05.2022
- Performed all functions regarding receiving, stocking, and housekeeping-related tasks.
- Engaged with customers enthusiastically to drive sales.
- Processed cash and credit payments as a cashier, using POS systems.
Education
Bachelor of Engineering - Power and Process Engineering
Memorial University of Newfoundland
St John’s, NL05-2028
Skills
- Teamwork
- Accountability and time management
- Customer Service
- Oral and written communication
- Problem solving
- Detail oriented
Accomplishments
- Student of the Year Award 2020
- Honorary award as a member of my high school soccer team
- Awarded $4,000 on acceptance into MUN
Volunteer Experience
- Formed and coached a U14 soccer team at a summer competition.
- Planned and conducted practice sessions, drills, and game strategies to enhance players' abilities.
- Fostered a positive and inclusive team environment, emphasizing respect and fair play.
- Led the team to the semi-finals in the youth soccer tournament.
Timeline
Customer Service Representative
SPAR supermarket
06.2022 - 08.2022
Retail Sales Associate
Shoprite
10.2021 - 05.2022
Bachelor of Engineering - Power and Process Engineering
Memorial University of Newfoundland
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