Muhanad Abdulrahman
Coquitlam,BC
Summary
Dynamic and versatile professional with a robust background in customer service, food preparation, and tutoring, aiming to leverage extensive experience in leadership, communication, and organizational skills in a challenging environment. Fluent in Arabic, English, and intermediate Hungarian, bringing a diverse cultural perspective and a commitment to excellence in every endeavor. Responsible Cashier, proficient in handling money, restocking merchandise, and helping customers locate products. History of keeping work areas clean, neat, and professionally arranged. Good listening skills combined with an attentive and detail-oriented nature.
Overview
7
7
years of professional experience
Work History
Cashier/Cook
Vera's Burger Shack
08.2022 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
IT Support Technician (Volunteer)
Global Tech Solutions
01.2021 - 07.2022
- Volunteered 10 hours weekly providing IT support, resolving over 500 technical issues, and enhancing remote work efficiency. - Created user-friendly guides for common technical problems, reducing repeat IT requests significantly.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Enhanced equipment performance by conducting regular maintenance and troubleshooting tasks.
Tutor
Private Tutoring
09.2018 - 10.2020
- Tailored educational strategies for 20+ middle school students in English, Biology, and Chemistry, improving their grades. - Initiated a virtual tutoring program during COVID-19, maintaining academic continuity for students.
- Provided homework assistance using specific curriculum and materials.
- Supported students with helpful study habits and exam strategies.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Provided one-on-one tutoring sessions, tailoring instruction to meet the specific needs of each student while promoting independent learning skills.
Summer Camp Counselor (Volunteer)
Al Shabab Camp
06.2018 - 08.2020
- Designed and led outdoor educational activities for groups of up to 30 children, fostering teamwork and leadership skills. - Coordinated with a team of counselors to implement safety protocols, ensuring a 100% injury-free camp season.
- Led groups of children safely through variety of camp activities.
- Demonstrated adaptability by adjusting activity plans based on changing weather conditions, availability of resources, or camper needs.
Front Desk Receptionist
Al Ikhlas Clinic
07.2016 - 10.2016
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Increased guest retention by maintaining a welcoming and organized reception area.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Education
No diploma in Dentistry -
University of Debrecen
Debrecen, Hungary07.2022
College diploma in IT -
Kwantlen Polytechnic University
Coquitlam, BC09.2019
Secondary School in Health Science -
Heritage Woods Secondary School
Port Moody, BC07.2016
Skills
- Proficient in Microsoft Office, with advanced skills in Excel and PowerPoint
- Strong leadership and team management skills, proven in dynamic and fast-paced environments
- Excellent communication and interpersonal skills, adept in engaging with diverse groups
- Expertise in food safety, preparation, and service management
- Effective tutoring and educational strategies, particularly in English, Biology, and Chemistry
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Cash Register Operation
- Order Taking
Languages
Arabic
Native or Bilingual
Hungarian
Limited Working
English
Native or Bilingual
Timeline
Cashier/Cook
Vera's Burger Shack
08.2022 - 06.2023
IT Support Technician (Volunteer)
Global Tech Solutions
01.2021 - 07.2022
Tutor
Private Tutoring
09.2018 - 10.2020
Summer Camp Counselor (Volunteer)
Al Shabab Camp
06.2018 - 08.2020
Front Desk Receptionist
Al Ikhlas Clinic
07.2016 - 10.2016
No diploma in Dentistry -
University of Debrecen
College diploma in IT -
Kwantlen Polytechnic University
Secondary School in Health Science -
Heritage Woods Secondary School
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