ZiraatBank Digital Merchant
Muhammet Yelek
Bank Teller
1744 Barclay Street Vancouver,BC
Summary
Focused Bank Teller with experience in banking environments. Skilled in counting and packaging money, keeping an accurate drawer and building positive customer relationships. Experienced in cash handling, balancing drawers, loan processing and inventory management. Excellent sales, service and time management abilities. Consistently recognized for "service with a smile" mentality.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
Bank Teller
Ziraat Bank
Istanbul, Turkey
01.2021 - 03.2023
- Processed customer transactions promptly, minimizing wait times.
- Educated customers on use of banking website and mobile apps.
- Provided customer records, account statements and copies of checks
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit and managed over 50 customer calls per day.
Accounting Assistant
IMS OZEL CELIK
Kocaeli, Turkey
02.2019 - 10.2020
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Used accounting software to prepare weekly and monthly financial reports for increasing sales 4%.
Stock Controller
Hepsiburada
Kocaeli, Turkey
03.2018 - 05.2019
- Determined and performed appropriate adjustments of authorized stock levels.
- Performed inventory control, such as counting, and stocking merchandise.
- Answered customer questions and provided detailed product information.
Education
Graduate Certificate - Business Administration
British Columbia Institute of Technology
Vancouver, BC 09.2023 - Current
Bachelor's Degree - Economics
Istanbul University
Fatih, Istanbul 09.2017 - 07.2022
Skills
Cash counting
Software
IMS Accounting
MS Office
Certification
Duolingo English Test
Timeline
Graduate Certificate - Business Administration
British Columbia Institute of Technology
09.2023 - Current
Duolingo English Test
06-2023
Telecommunication
04-2021
Bank Teller
Ziraat Bank
01.2021 - 03.2023
Accounting Assistant
IMS OZEL CELIK
02.2019 - 10.2020
Stock Controller
Hepsiburada
03.2018 - 05.2019
Bachelor's Degree - Economics
Istanbul University
09.2017 - 07.2022
Europass - Business License
06-2017
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