Muhammed Sanni Abubakar

Revenue Manager/ Zonal Head, Island Region Hotel Occupancy & Restaurant Consumption Unit (HORCU), Lagos Internal Revenue Service, Lagos, Nigeria (2022-2024). Assistant Revenue Manager/ Deputy Station Manager, Victoria Island Tax Station (2020 – 2022). Group Supervisor, Tax Audit & Reconciliation Unit, Lagos Internal Revenue Service, Lagos, Nigeria (2014-2020). Assistant Manager, Commercial Banking (SME) responsible for Business Development through prospecting and business acquisition, and instituting an effective relationship management mechanism and retention for growth at Standard Chartered Bank (2008 – 2011). Successfully managed a sales force of 43 staff as the Branch Sales & Service Manager (BSSM) at Standard Chartered Bank, Lagos Nigeria and exceeded the branch budget for Mass Segment by mid-year by about 75% during this period (2006 – 2008). Personal Financial Consultant (PFC) responsible for Operational Risk Management & Assurance and saddled with the responsibility of redesigning a seamless process for Risk Management in account opening procedures for the Bank (2004 – 2006). Standard Chartered Bank, Dubai, United Arab Emirates (2005). Standard Chartered Bank’s Most Loyal Staff Award winner (2005). Standard Chartered Bank’s Inaugural Clean-Desk Policy award winner (2004). Branch champion for Know-Your-Customer (KYC)/Customer Due Diligence (CDD), customer charter and customer centricity initiatives in Standard Chartered Bank. Successful organization and coordination of Annual Customers’ Forum for the Mainland regional branches. Over 18years of experience in excellent customer service sales roles, handling bank customer and taxpayers’ transactions, resolving complaints, and performing tax assessment duties. Excellent interpersonal skills, adept at functioning as a team member and working with clients; experience selling and promoting products and services to customers. Result-oriented professional capable of prioritizing a demanding workload with a positive can-do attitude. Demonstrated ability of strong verbal and written communication skills; experience in working with customers, preparing reports, writing/editing business letters, and planning and managing corporate taxpayer accounts.

• Associate Member (ACA), 2022, Institute of Chartered Accountants of Nigeria (ICAN), Lagos, Nigeria
• Associate Member (ACIT), 2023, Chartered Institute of Taxation of Nigeria (CITN), Lagos, Nigeria